Some of the machines don’t even throw water
This is not the first time or second time they overcharge me and they never refund me. It’s ridiculous.
CSC collects personal data and charges fees
I’m being charges fees for continuing to pay for laundry because I refuse to give my personal information to the app. Name, email adress, phone #, and banking information just to wash my clothes? Inexcusable.
This app needs to have a higher rating...
I made a call for 2 machines out of order in my apartment complex. I was on the phone waiting for someone to answer for 19 min. As I was waiting I downloaded this app and was promoted to enter the machine codes. Hit submit and when support finally answered and I have them the details to our issues, the tickets popped up. Have them my contact details and they will be out immediately in 3 days to address and repair. Totally satisfied with this app.
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Don't dry the clothes
It's really been the worst experience since July 7. I'm calling because no dryer works. We're on day 20 and they still don't come to solve the problem, the worst thing that can happen
Redundant
Great, a more expensive and complicated way to do a basic task - laundry. We don’t need an app or account for every crevice of life. But at least some company benefits off the inconveniencing of others.
Pésimo servicio de lavandería
Triste la peor compañía
Useless
Pull down menu for problem reporting doesn’t work, and I can’t even write the problem in the comment box because you need to choose an option from the menu for the “submit” button to work.
This app doesn’t even work
Won’t even let me submit a request as the drop down box is broken.
Not up to par
You make it easy to submit a ticket and then no one comes to fix the equipment. You try to call in and can’t talk to a human and you get caught in circles.
Can’t Report all that all Washers and Dryers don’t work
It’s great if only a single machine doesn’t work, but when all 32 of the machines don’t work and I have to go through and submit them individually and can’t get a real person on the phone at your phone number it makes your service really terrible, in fact awful.
Pile of hot grabage
The machines are down more than they are up.
Terrible
Evil
Worst washers ever!
I live at Ridgewood apartments and the washers at this location are worthless! My clothes are just as dirty when they come out as when they go in to wash! It’s a total waste and we don’t have washer and dryer hookups so I feel I am being taken advantage of by this company’s worthless wash!
A+
The CSC Serviceworks app has been helpful and I’m extremely happy with the machines and available services such as tire air and laundry washers and dryers!
Love this app
I’m using this app couple of months and I think this is good app. They fixed our washing machine and dryers after I report from this app around 5-7 days. I don’t know why people said that it only use 1 time for 1 machine but my experience was difference.
Garbage
Piece of junk app and equipment
CSC Service
App doesn’t work. Can’t submit a machine ID that doesn’t work nor request a refund. What’s the point of having an app unless it’s used to gather info of users who are lead to believe it will aid them.
As dysfunctional as their machines
Once a machine has been reported broken you can’t report it again, so if the repair people are taking their sweet time getting to it you just have to sit tight and hope they’re on it at all. For the longest time I couldn’t even report issues because this system recognized my dryer as a washer… and no my dryer didn’t have any overflow problems… just a disgrace is what this company is
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Terrible
Will only process one refund request at a time, and takes forever to do it, but every time I do laundry I lose $ on at least one machine. Ridiculous but no one cares because only poor people have to use these things.
Help my washing machine is on fire
Bryce set my washing machine on fire! The app made it worse and now I am covered in 3rd degree burns!
