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Pepco

Pepco

by EXELON BUSINESS SERVICES COMPANY, LLC

15K ratings
179 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated

Developer

EXELON BUSINESS SERVICES COMPANY, LLC
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Reviews summary↘︎
⭐179
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❓5 answered
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About

Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.

✓View and pay bills
✓Report and check outage status
✓View outage map
✓Check account balance
✓Manage AutoPay and Budget Billing
✓Set outage and bill alerts
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What users say

Summarized from real user reviews of Pepco. Based on 15K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use
  • 🚀Convenient app
  • 💡Great app to pay bills and check usage
  • 🚀Excellent app functionality

Negative things

  • 🐛App not working/malfunctioning
  • 🐛Login issues
  • 🐛Billing issues and high bills
  • 🐛Unreliable app performance
  • 🐛Lack of access to billing information
See all reviews

What's New in Pepco

26.2.0

May 19, 2026

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

User reviews

Most RecentHighest RatedLowest Rated

Can’t Register Online Account

You’d think that if you have a feature that’s built into the app that it would work… the registration part for the online account gets all the way to the end and just stops at a white screen. Really infuriating. Tried the app, two different mobile browsers and the desktop website, but all of them just get to the end and a nonstop spinning occurs when submitting everything. It never finishes registering.
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Tell your friendsTell your friends

Excelente

Fácil de usar
karolfprkarolfpr

Fees are outrageous

There is no way Pepco can justify these types of increases
BCinDCBCinDC

Your app is too difficult to use; two factor authentication is ridiculous

Your app is too difficult to use; two factor authentication is ridiculous
RO in PotomacRO in Potomac

Stop the pop up

1 star because the pop-up wouldn’t stop when I was trying to pay my bill. You asked me to review something while I’m in the middle of business. This is what’s gonna happen.
BlahhhgblahBlahhhgblah
See 174 more reviews

Developer apps

Atlantic City Electric
Atlantic City Electric

by EXELON BUSINESS SERVICES COMPANY, LLC

🔧 Utilities

(7.7K)

Free
Delmarva Power
Delmarva Power

by EXELON BUSINESS SERVICES COMPANY, LLC

🔧 Utilities

(9.8K)

Free
ComEd - An Exelon Company
ComEd - An Exelon Company

My ComEd Account On-The-Go

🔧 Utilities

(130K)

Free
BGE - An Exelon Company
BGE - An Exelon Company

My Account On-The-Go

🔧 Utilities

(67K)

Free
PECO - An Exelon Company
PECO - An Exelon Company

My Peco Account On-The-Go

💼 Business

(50K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Networking errors preventing login

Bug

Inability to view or pay bills through the app

Bug

Frequent app crashes and freezes

Bug
✨

Requested Features

3 requests

Bring back thermostat control feature

Feature

Add biometric login options (e.g., Face ID, fingerprint)

Feature

Improve app stability and reliability

Feature

FAQ

What can I do with this app?

This app allows you to manage your utility account on your smartphone or tablet. You can view and pay bills, report outages, check the outage map, view your balance, and manage payment settings like AutoPay and Budget Billing.

Is this app free to use?

Yes, the app is completely free to download and use. There are no in-app purchases or advertisements mentioned.

Can I report an outage without logging in?

Yes, a key feature of the app is the ability to report an outage even if you are not signed in to your account, making it quick and easy to report issues.

What kind of alerts can I set?

You can set various alerts, including notifications for outage status updates, when your bill is ready, upcoming payment reminders, and more, helping you stay on top of your account.

Who is this app designed for?

This app is designed for both residential and business customers who use the utility service. It provides tools for easy account management and real-time information about service status.