App usage
The app is easy to use and I like that they take the payment right away instead of waiting days to take it. I will refer this app to others that I know that have a PEPCO bill.
Terrible Functionality
Using the app while you have the service enrolled is easy. But if you have to try and end or change your service good luck the app/website is practically useless. I can’t cancel my current address because a stop request was created but when I got to edit the stop request it says no stop request can be found and it’s an endless loop. Because of this I can’t stop my current service or start my new one. Extremely frustrating.
Show more
Tired of this popping up
Tired of this popping up
Fantastic app
I bought an older home and my electric bills were off the charts-in the $800 range. PEPCO engineers quickly helped to identify the problem and taught me about the app which allows you to monitor your usage. I would consider my bills now to be on the low side.
Update your system
There is a mistake. The electricity bill was debited from my bank account on a business day, but you haven't updated your records and are reporting non-payment. Please update your system.
