Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.
Reviews of Pepco are mostly negative: the Utilities app is rated 4.7/5 from 21K App Store ratings. What users like most: easy to use, convenient app. Top complaints: app not working/malfunctioning, login issues. Summarized from real user reviews.
26.4.3
October 14, 2026
We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.
3 issues
Networking errors preventing login
Inability to view or pay bills through the app
3 requests
Bring back thermostat control feature
Add biometric login options (e.g., Face ID, fingerprint)
This app allows you to manage your utility account on your smartphone or tablet. You can view and pay bills, report outages, check the outage map, view your balance, and manage payment settings like AutoPay and Budget Billing.
Yes, the app is completely free to download and use. There are no in-app purchases or advertisements mentioned.
Yes, a key feature of the app is the ability to report an outage even if you are not signed in to your account, making it quick and easy to report issues.
You can set various alerts, including notifications for outage status updates, when your bill is ready, upcoming payment reminders, and more, helping you stay on top of your account.
This app is designed for both residential and business customers who use the utility service. It provides tools for easy account management and real-time information about service status.
