Come on
The app is buggy, and it’s 2026, can we please get some Apple Watch support, hell even car play, I’m getting dinged by my insurance for using my phone to open the gate.
Recent firmware update dangerous
Latest firmware update causes lock not to work. Lock gets stuck unlocking. This is extremely dangerous and got locked out. I live at Camden foothills. This company should just be replaced with HomeKit keys
Crashes immediately
I can’t even access my apartment or anything because the app immediately crashes. How tf is this even allowed on the App Store???
The worst app I have ever been forced to use.
This app is genuinely one of the most poorly executed systems I’ve been forced to use.
It does not reliably track basic door activity—who is entering, when it’s being unlocked, or what method is used. For something tied directly to building security, that failure is not a small bug, it’s a fundamental breakdown. It removes any sense of trust or safety the system is supposed to provide.
The loading time is absurd. There is no justification for an access app that moves this slowly. Sitting through splash screens and delays just to perform a basic entry function is infuriating and completely impractical. It turns something essential into an unnecessary obstacle.
The design is chaotic and unintuitive. Nothing is placed where you expect it to be, and even simple actions feel buried or inconsistent. On top of that, the connectivity is unreliable—dropping, failing to sync, or requiring Bluetooth in a way that makes the system feel half-functional and poorly engineered.
Overall, this feels like a product that was rushed out without proper testing in real-world conditions. It does not meet even the most basic expectations for a secure building access tool. For something that residents depend on daily, the level of unreliability is unacceptable and honestly embarrassing.
It does not reliably track basic door activity—who is entering, when it’s being unlocked, or what method is used. For something tied directly to building security, that failure is not a small bug, it’s a fundamental breakdown. It removes any sense of trust or safety the system is supposed to provide.
The loading time is absurd. There is no justification for an access app that moves this slowly. Sitting through splash screens and delays just to perform a basic entry function is infuriating and completely impractical. It turns something essential into an unnecessary obstacle.
The design is chaotic and unintuitive. Nothing is placed where you expect it to be, and even simple actions feel buried or inconsistent. On top of that, the connectivity is unreliable—dropping, failing to sync, or requiring Bluetooth in a way that makes the system feel half-functional and poorly engineered.
Overall, this feels like a product that was rushed out without proper testing in real-world conditions. It does not meet even the most basic expectations for a secure building access tool. For something that residents depend on daily, the level of unreliability is unacceptable and honestly embarrassing.
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Delete account
I want to delete my account and there’s no easy to do so! I only download it bc I was forced to do an apartment tour. How can this be done. I don’t need this app at all
