Comparison

Reliant vs Chirp Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Chirp Access

This app allows residents of multifamily and student housing to open doors, gates, and garages using their mobile device. It also enables remote access granting for guests and service providers, eliminating the need for physical keys and fobs.

Highlights
  • Open doors, gates, and garages with mobile device
  • Remotely grant access to guests
  • Grant access to service providers
  • Eliminates key and fob requirements
  • Smart access for multifamily housing
Features
Read full description

Chirp is a smart access solution for individuals living in multifamily and student housing communities. Chirp enables you to open any door, gate or garage using a mobile device and makes it easy to remotely grant access to friends, guest and service providers. Chirp liberates both residents and property management from the key and fob access nightmare. Use of the app requires Chirp-compatible hardware to be installed at your building. To learn more about our products visit www.chirpsystems.com.

Screenshots

Reliant4 screens
Chirp Access4 screens

Verdict

The call

The clearest difference is rating: Reliant at 4.9 against Chirp Access's 2.0. Reliant also leads on review sentiment (46% vs 9%) and ratings volume (20K vs 642). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: Reliant has 20K ratings behind it against 642, so its average is the more settled of the two. Written reviews point the same way: 46% of Reliant's written reviews are positive against 9% of Chirp Access's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
Reliant versus Chirp Access: the parameters behind the verdict, then further details
ParameterReliantChirp Access
PriceFreeFree
Rating4.9 (20K ratings) — better2.0 (642 ratings)
Positive reviews45.9% of reviews — better9.2% of reviews
Number of ratings20K — better642
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.615.1 — better
Further details — not scored
Size204 MB45 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCChirp

Customer experience

Reliant

All ratings20,159 ratings
Positive98.1%
Neutral0.6%
Negative1.3%
Written reviews159 reviews
Positive45.9%
Neutral8.8%
Negative45.3%

Chirp Access

All ratings642 ratings
Positive20.1%
Neutral7.2%
Negative72.7%
Written reviews152 reviews
Positive9.2%
Neutral12.5%
Negative78.3%

User reviews

Reliant

From 20K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Chirp Access

From 642 App Store ratings

What we love

  • 🚀 Convenient keyless access
  • 🔒 Secure community entry
  • 👍 Useful for letting in guests/deliveries

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🔋 Significant battery drain
  • 👎 Unreliable Bluetooth connectivity
  • 👎 Inconsistent performance across doors/gates
  • 👎 Lack of backup physical keys/fobs

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Chirp Access

Reported bugs

4 issues
  • App frequently freezes or becomes unresponsive
  • Spaceship mode rarely works as intended
  • Favorites list doesn't always load properly
  • Inconsistent Bluetooth detection and connectivity

Requested features

5 requests
  • Apple Watch app support
  • CarPlay integration for gate access
  • Siri/voice control for door/gate opening
  • Ability to add front door to favorites
  • Improved UI/UX, especially for frequently used actions

In-app purchases

None

Reliant

No in-app purchases

None

Chirp Access

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Chirp Access free?
Chirp Access is free to download, with no in-app purchases.
Which has better reviews, Reliant or Chirp Access?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while Chirp Access averages 2.0 from 642 ratings.
Do Reliant or Chirp Access have ads?
Neither Reliant nor Chirp Access shows ads.
Which is updated more often, Reliant or Chirp Access?
Reliant ships an update every 6 weeks, and Chirp Access every 6 weeks. Most recently, Reliant was updated on September 24, 2026 and Chirp Access on September 23, 2026.

Other comparisons