Comparison

Reliant vs Gexa Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Gexa Energy

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

Highlights
  • Track electricity usage
  • View and manage bills
  • Control smart thermostats
  • Customize thermostat schedules
  • View account preferences
  • Review plan details
Features
Read full description

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

Screenshots

Reliant4 screens
Gexa Energy4 screens

Verdict

The call

The clearest difference is review sentiment: Reliant at 45% against Gexa Energy's 22%. Reliant also leads on rating (4.9 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 21K and 11K respectively. Written reviews point the same way: 45% of Reliant's written reviews are positive against 22% of Gexa Energy's.

UpkeepUpdate frequency

Reliant ships an update every 4 weeks, Gexa Energy every 2 weeks. Both last shipped on October 25, 2026.

Scorecard2 real differences · 8 level
Reliant versus Gexa Energy: the parameters behind the verdict, then further details
ParameterReliantGexa Energy
PriceFreeFree
Rating4.9 (21K ratings) — better4.6 (11K ratings)
Positive reviews45.5% of reviews — better21.7% of reviews
Number of ratings21K — better11K
Update frequencyEvery 4 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size233 MB260 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCGexa Energy LP

Customer experience

Reliant

All ratings20,506 ratings
Positive98.0%
Neutral0.6%
Negative1.4%
Written reviews165 reviews
Positive45.5%
Neutral8.5%
Negative46.1%

Gexa Energy

All ratings10,513 ratings
Positive89.9%
Neutral2.3%
Negative7.8%
Written reviews161 reviews
Positive21.7%
Neutral3.7%
Negative74.5%

User reviews

Reliant

From 21K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Gexa Energy

From 11K App Store ratings

What we love

  • 💻 Easy to use app
  • 💰 Affordable electricity rates
  • 🤖 Good customer service
  • 📊 Helpful usage insights

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💳 Issues with payment processing
  • ⏰ Inconsistent due dates
  • 🔒 Unreliable account access

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Gexa Energy

Reported bugs

4 issues
  • Login screen freezes
  • App fails to load after updates
  • Incorrect billing information and charges
  • Inability to access account details

Requested features

4 requests
  • Improved app stability and reliability
  • Real-time usage tracking and alerts
  • Seamless payment options
  • Better communication on billing and account changes

In-app purchases

None

Reliant

No in-app purchases

None

Gexa Energy

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Gexa Energy free?
Gexa Energy is free to download, with no in-app purchases.
Which has better reviews, Reliant or Gexa Energy?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 21K ratings, while Gexa Energy averages 4.6 from 11K ratings.
Do Reliant or Gexa Energy have ads?
Neither Reliant nor Gexa Energy shows ads.
Which is updated more often, Reliant or Gexa Energy?
Reliant ships an update every 4 weeks, and Gexa Energy every 2 weeks. Most recently, Reliant was updated on October 25, 2026 and Gexa Energy on October 25, 2026.

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