Better than the Website
App is better than website
Glitch
Every time i open the app it tells me try again in a few minutes having a technical issue i downloaded the app because on the website it was worse when i tried downloading the bill or make a payment the page didn’t load
Payment
Payments are made and yet the app doesn’t not reflect the update on the account. It has been 3 days and still the payment is not been reported and the account is not up to date as it should be. Other than that everything seems fine
Response from developer
Thank you for your feedback! Payments typically post to your account immediately. If the payment is not reflecting as expected, it may have been scheduled for a future date. Please review your payment history in the app for additional details. Please contact Reliant Customer Care at (866) 222-7100 if you need assistance. We are here for you 24/7!
Bill
❤️❤️❤️❤️❤️❤️
Miami to Houston 🦋
I recently moved to Houston about a year and a half ago and I decided to eat Reliant for one of my coworkers at my job. They were very efficient very understanding. This is a great service if you live in Texas.
Good electric company
When I moved last year I changed electric companies because my bill kept going up. Since I changed to Reliant my bill has been reasonable and I just signed up for average billing so I can budge better.
Excelente
Excelente
Sensacional
La aplicación es muy buena muy práctica rápida. Puedo hacer mi pago en cualquier lugar y eso me gusta mucho en cualquier momento. Gracias por pensar en los clientes.
Best Rates
Love the price of my bill now.
Reliant Excellent Service
I am a reliant customer for almost 20 years. Excellent customer service, Excellent workers that work in the cold,rain, Heat. Thank you. For doing Excellent service.
Amazing company
Honestly it’s amazing we had tornado come through a little while back and my power went out so I went to go flip the switches and everything came back on instantly I have NEVER actually been without power max 10 minutes it’s an amazing company and they work hard they also have cheap plans I say that because I’m low income and I look forward to paying my electric bill it’s always so affordable
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Response from developer
Thank you for sharing your experience—we’re glad to hear everything continued to work well for you. Your feedback is very important to us, and we truly appreciate your trust.
Awful app
This app is very disappointing, to say the least. Most of the time is unavailable, although it always says that is temporary. This app is so awful that it makes me consider another provider. It’s unbelievable. That’s such a big company is unable to produce a decent app.
Payment methods
Update: developers responded and promptly fixed the issue.
As of at least 4/25, this app no longer stores payment methods. Worse, it won’t allow you to enter one again. After you fill it out and hit submit, it briefly flashes to a white screen with an error code (too fast to read), then it returns to the main page and shows “no payment methods stored”. I deleted the app and reinstalled. That did not fix it. I contacted customer service to pay and all of my payment info is on file. So this is specific to your app.
As of at least 4/25, this app no longer stores payment methods. Worse, it won’t allow you to enter one again. After you fill it out and hit submit, it briefly flashes to a white screen with an error code (too fast to read), then it returns to the main page and shows “no payment methods stored”. I deleted the app and reinstalled. That did not fix it. I contacted customer service to pay and all of my payment info is on file. So this is specific to your app.
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Need some help?
Hi, my name is Eva,
I’ve been with Reliant for 21 years. I have noticed that this app is having some accessibility issues with voiceover
For iPhone
I hear unlabeled buttons and When I try to pay the bill, voiceover reads “Swipe to pay”
I would be more than happy to help test this app for other blind users like myself who use voiceover.
Thank you for your understanding and I hope this will be resolved soon.
I’ve been with Reliant for 21 years. I have noticed that this app is having some accessibility issues with voiceover
For iPhone
I hear unlabeled buttons and When I try to pay the bill, voiceover reads “Swipe to pay”
I would be more than happy to help test this app for other blind users like myself who use voiceover.
Thank you for your understanding and I hope this will be resolved soon.
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Pay bill
Very good
Why so many updates
Everytime I try to pay my bill, it’s an update. Let me just pay my bill and go on with my day
Great Company
I’m really sad that I moved and can’t get Reliant here. This company has been great and have amazing customer service.
Solide
The app is solide
Dezhon Nubine
Reliant is truly an amazing company. #1 in service and customers care.
Reliable
App works most of time. Do wish there wasn’t a 2 day delay in reporting usage, but I think that is normal for energy providers. App does not link with Generac, but that’s not a show stopper.
