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CenterPoint Energy My Account

CenterPoint Energy My Account

Energy for what matters most

91 ratings
45 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • April 27, 2025
  • July 6, 2026

Features

Developer

CenterPoint Energy Inc
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About

Manage your energy account on the go. Pay bills, track energy usage, and report power outages with ease. Access outage resolution times and billing history directly from your mobile device.

✓Pay bills
✓View energy usage
✓Report outages
✓Track outage resolution times
✓View billing activity
✓Use saved payment methods
✓Use Apple Pay
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What users say

Summarized from real user reviews of CenterPoint Energy My Account. Based on 91 reviews and a 2.6/5 average, it highlights the 3 positives and 2 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Clean and intuitive interface
  • 💳Easy payment options including Apple Pay
  • 🚀Quick and easy bill payment

Negative things

  • 🐛Bugs with payment setup and account credit
  • 🔒Lack of security features like FaceID
See all reviews

What's New in CenterPoint Energy My Account

2.7.0

July 6, 2026

This release includes quality improvements and performance refinements.

User reviews

Most RecentHighest RatedLowest Rated

Needs major improvements

The app needs major work done. It’s not user friendly and quite confusing but I think my biggest issue would be the notification button when you click on the message doesn’t go away it just stays there.
Maralyn04Maralyn04

Worst Consumer Experience

Log in issues
ios use rios use r

Worthless

Cannot keep passwords and account login information straight.
Needs SportsNeeds Sports

APP

Who made this App? You need to find a person who can approve your app . I have never seen a app that is so hard to pay a bill Totally ridiculous
NjuytrewNjuytrew

Worst payment app

Apple probably removed my honest review what I always experience every month. Every month using this app to make a payment I gotta change my password. This is the worst utilities app I have ever used for monthly payment.
CarbonbreathCarbonbreath
See 40 more reviews

Developer apps

CNP University
CNP University

by CenterPoint Energy Inc

🔧 Utilities
Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

Cannot set up payment method if account has credit

Bug

Error message to 'contact us' for payment issues

Bug
✨

Requested Features

2 requests

More detailed energy usage graphs

Feature

Autofill for Apple passwords

Feature

FAQ

What can I do with the CenterPoint Energy My Account app?

The app allows you to conveniently pay your energy bills, view your historical and current energy usage, and report power outages. You can also access estimated times for outage resolutions and review your billing activity.

How do I pay my bill through the app?

You can make quick payments using saved payment methods or by utilizing Apple Pay directly within the app. Ensure your payment information is set up in your online account to facilitate easy transactions.

Is there a cost to use the CenterPoint Energy My Account app?

The app itself is free to download and use. There are no additional charges for managing your account or performing transactions through the application.

Who is eligible to use this app?

You must have an existing online account with CenterPoint Energy to use the mobile app. Registration for a My Account is available on the CenterPoint Energy website. The app is not available for customers in LA and MS service areas.

How do I find out about power outages?

The app features an outage tracker that provides customers with estimated times of resolution for reported outages. This information is readily accessible at your fingertips within the application.