Xcel Energy

Xcel Energy

Manage Your Account

4.1K ratings
147 reviews
Free

Details

  • Released
  • Updated
  • June 19, 2024
  • September 15, 2026

Features

Xcel Energy screenshot #1 for iPhone
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Xcel Energy screenshot #6 for iPhone
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About

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

Secure login with Touch ID/Face ID
View billing and statements
Make payments
Report and check outage status
Track historical energy usage
Compare bills and usage data
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What users say

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+1

What's New in Xcel Energy

1.9.2

September 15, 2026

New in this update: • Rate Comparison Tool for eligible Minnesota Customer Eligible Minnesota customers will be able to easily link over to our My Account experience to see how their current rate option compares to the Time of Use Rate and choose to enroll. • Bug Fixes & Performance Enhancements We’ve made several behind-the-scenes improvements to keep your app running smoothly and reliably.

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User reviews

Unable to login

Unable to login. Cant pay over the phone because the account number is not included in the email. Cant’t get the account number because unable to login to account. Its the most idiotic loop imaginable.

Stop signing me out!

Every month I have to re-sign into this stupid account. I had it set up to remember me and use face recognition on my iPhone and it still signs me out and doesn't save anything. I never used to have this issue with this app, but the past several months it has been doing this.

They never share your account number it’s always XX’d out

So annoying… just give our billing number in the email. If someone wants to steal my info and pay my bill let them. Such a pain in the azz to contact you to get my account info since you’ve never mailed my bill once and the email is all xx’d out let’s stop being stupid pls.

Sign in

Sign in never works half of the time and there’s always a “we’re having a bit of trouble” error whenever you’re finally able to get signed in. Very frustrating.

Xcel Energy Phone App

Effortless and Efficient!!

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to login or reset password

Bug

Inability to link accounts or view statements

Bug

Inconsistent or non-functioning features

Bug

Requested Features

3 requests

Restore previous app functionality

Feature

Improve usage tracking and reporting

Feature

Provide better error messages and troubleshooting

Feature

FAQ

What can I do with the Xcel Energy app?

The app allows you to securely manage your Xcel Energy account. You can view your billing information and statements, make payments, report or check the status of an outage, and track your current and historical electric and gas usage.

How do I sign up for an online account?

To get started, you'll need your account number, last name or company name from your bill, and the ZIP code from your bill. Open the app, tap 'Sign In or Register', then 'Register'. Enter your email address, which will become your new login ID.

Is the app free to use?

Yes, the Xcel Energy app is free to download and use. There are no in-app purchases or advertisements mentioned.

What languages does the app support?

The app is accessible to both English and Spanish customers, allowing for a convenient experience for a wider range of users.

Can I track my energy usage over time?

Yes, you can view a complete history of your current and past usage data. The app provides usage graphs and tables to compare your electric and/or gas usage for the past 24 months, and analyze factors affecting your bill.