Stop signing me out!
Every month I have to re-sign into this stupid account. I had it set up to remember me and use face recognition on my iPhone and it still signs me out and doesn't save anything. I never used to have this issue with this app, but the past several months it has been doing this.
They never share your account number it’s always XX’d out
So annoying… just give our billing number in the email. If someone wants to steal my info and pay my bill let them. Such a pain in the azz to contact you to get my account info since you’ve never mailed my bill once and the email is all xx’d out let’s stop being stupid pls.
Sign in
Sign in never works half of the time and there’s always a “we’re having a bit of trouble” error whenever you’re finally able to get signed in. Very frustrating.
Xcel Energy Phone App
Effortless and Efficient!!
Bug left me stuck out of my main billing account
Switched to a second billing account, which it says I don’t have primary access to. Now I can’t switch back at all. The only options are to sign out or close the dialogue. If I sign out and back in, it brings me back to the screen saying I have no access.
