1. Home
  2. 🔧 Utilities
  3. Midco My Account
Midco My Account

Midco My Account

Account & Billing Support

4 ratings
81 reviews
🔧 Utilities
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • June 10, 2016
  • June 24, 2026

Developer

Midcontinent Communications
✨Promote your app ✨
Midco My Account screenshot #1 for iPhone
Midco My Account screenshot #2 for iPhone
Midco My Account screenshot #3 for iPhone
Midco My Account screenshot #4 for iPhone
Midco My Account screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐81
Reviews↘︎
📝8+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your internet and TV services conveniently from your mobile device. View statements, pay bills, update account details, and get support. Access service plan information, troubleshoot equipment, and receive outage updates.

✓View and pay bills
✓Manage account details
✓Troubleshoot equipment
✓Check service outage updates
✓Schedule appointments
✓Access customer support
Show original description

What users say

Summarized from real user reviews of Midco My Account. Based on 4 reviews and a 3.3/5 average, it highlights the 3 positives and 64 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Manages account
  • 👍Great app
  • 👍Slick app

Negative things

  • 🐛App doesn't open
  • 🐛Blank screen
  • 🐛App doesn't work
  • 🐛Website and app not working
  • 🐛Cannot access app
  • 🐛Terrible for paying bill
  • 🐛Cannot make payment
  • 🐛Billing never works
  • 🐛Website redirects for everything
  • 🐛Terrible reliability
  • 🐛Poor app performance
  • 🐛Login challenges
  • 🐛App not working
  • 🐛Keeps logging me off
  • 🐛Doesn't work half the time
  • 🐛Links don't work
  • 🐛App closes and logs out
  • 🐛Slow loading
  • 🐛Billing not visible
  • 🐛No FaceID/fingerprint option
  • 🐛User interface terrible
  • 🐛Constantly crashes
  • 🐛Doesn't fit screen
  • 🐛Fonts jacked up
  • 🐛Forgot password not sending email
  • 🐛Major bugs
  • 🐛Never remembers login
  • 🐛Takes 2 payments
  • 🐛Not setup for mobile
  • 🐛Freezes up
  • 🐛Poor development
  • 🐛Keeps logging out
  • 🐛Payment option awful
  • 🐛Login broken
  • 🐛Features crash app
  • 🐛Error receiving billing info
  • 🐛Timed out errors
  • 🐛Cannot see billing
  • 🐛Password incorrect
  • 🐛Account locked
  • 🐛Doesn't recognize email/password
  • 🐛Loops back to login
  • 🐛Cannot chat to support
  • 🐛Valid login not working
  • 🐛Useless app
  • 🐛No accounts returned
  • 🐛Internal Server Error 500
  • 🐛Waste of time
  • 🐛App closes on billing page
  • 🐛Null data warnings
  • 🐛Crashes on sub menus
  • 🐛No app pay bill option
  • 🐛Not compatible with iPhone 8
  • 🐛Junk app
  • 🐛Payment won't go through
  • 🐛Missed multiple payments
  • 🐛Crashes constantly
  • 🐛Flashes and crashes
  • 🐛Doesn't open
  • 🐛Only opens once
  • 🐛Cannot make payments
  • 🐛Fingerprint login junk
  • 🐛Tracks bills, not payment confirmations
  • 🐛Payment hasn't gone through
See all reviews

What's New in Midco My Account

5.0.77

June 24, 2026

Minor feature enhancements.

User reviews

Most RecentHighest RatedLowest Rated

No longer works

App worked great until this morning. Now it’s just a blank screen. Tried deleting and reinstalling and no change.
AwdupoveAwdupove

Response from developer

Hello! We would be happy to help you with the app. Please reach out to us via any of the options at Midco.com/Contact.

App doesn’t open

Tried deleting it and reinstalling, however, the app doesn’t work.
S$!2S$!2

Website and app

I am a new customer trying to set up account and neither app nir website are working
yarcraftyarcraft

Does not work

I have not been able to access the app for months now. I've tried deleting it, restarting my phone, etc. I haven't had WiFi for almost 3 months now even though I'm still paying for it. When I go in person to ask about how to fix it, their only response is that they can't control the app and to keep trying. Going online to their website doesn't help either because their only advice is to close the app and redownload.
Show more
thehoytsthehoyts

Response from developer

We appreciate you taking the time to leave us this review! This is definitely not what we like to hear- we want to ensure that your internet services and your online account are working properly for you, and we would love an opportunity to help. When you have a moment, please reach out to us via any of the options located over on Midco.com/Contact so we can review your account. We look forward to hearing from you soon!

Midco App is terrible- NO STARS

The Midco App and web site are terrible for paying your bill and scheduling a payment. Be prepared to be frustrated and hear from Midco Staff, “I’m sorry your equipment is having difficulties and unfortunately there is nothing we can do. Our side is working and there is nothing wrong. I suggest automatic payments or I will take your payment over the phone.” TERRIBLE !!!!
Show more
bigzachwtbigzachwt

Response from developer

Thank you for taking the time to leave a review with your feedback. If there is any additional information you'd like to provide or if you would like any additional troubleshooting help, please reach out to us by sending a text to 64326 during the hours of 7am to midnight. We'd be happy to look into it further for you!

See 76 more reviews

Developer apps

Midco Freestyle
Midco Freestyle

Take Control of Your Network

🔧 Utilities

(189)

Free
Midco Softphone
Midco Softphone

For Business Hosted VoIP

🔧 Utilities

(20)

Free
MidcoTV
MidcoTV

Streaming TV service app

🎬 Entertainment

(66)

Free
With Ads
Midco Sports Plus
Midco Sports Plus

Live games + original content

⚽ Sports

(40)

Free
In-App Purchases
Midco Wi-Fi
Midco Wi-Fi

Customized. Smart. Worry-free.

📊 Productivity

(338)

Free
See developer apps

User experience

🐞

Reported Bugs

47 issues

Blank screen

Bug

App doesn't open

Bug

Website and app not working

Bug

Cannot access app

Bug

Website redirects for everything

Bug

App closes and logs out

Bug

Slow loading

Bug

Billing not visible

Bug

Forgot password not sending email

Bug

Major bugs

Bug

Never remembers login

Bug

Takes 2 payments

Bug

Not setup for mobile

Bug

Freezes up

Bug

Poor development

Bug

Keeps logging out

Bug

Payment option awful

Bug

Login broken

Bug

Features crash app

Bug

Error receiving billing info

Bug

Timed out errors

Bug

Cannot see billing

Bug

Password incorrect

Bug

Account locked

Bug

Doesn't recognize email/password

Bug

Loops back to login

Bug

Cannot chat to support

Bug

Valid login not working

Bug

Useless app

Bug

No accounts returned

Bug

Internal Server Error 500

Bug

App closes on billing page

Bug

Null data warnings

Bug

Crashes on sub menus

Bug

No app pay bill option

Bug

Not compatible with iPhone 8

Bug

Junk app

Bug

Payment won't go through

Bug

Missed multiple payments

Bug

Crashes constantly

Bug

Flashes and crashes

Bug

Doesn't open

Bug

Only opens once

Bug

Cannot make payments

Bug

Fingerprint login junk

Bug

Tracks bills, not payment confirmations

Bug

Payment hasn't gone through

Bug
✨

Requested Features

11 requests

Make app functional

Feature

Invest in better app

Feature

Fix app

Feature

Get rid of app

Feature

Improve app functionality

Feature

Add FaceID/fingerprint login

Feature

Add 'remember me' option

Feature

Add app help section

Feature

Add more worthwhile functionality

Feature

Add more features

Feature

Fix fingerprint login

Feature

FAQ

What can I do with the Midco My Account app?

The app allows you to control your Midco account from your phone. You can view statements, pay bills, manage account details, explore service plans, troubleshoot equipment, and get important account notifications. It also provides access to customer support and outage updates.

How do I pay my bill through the app?

You can view your statement and pay your bill directly within the app. The app also allows you to manage your auto-pay settings and paperless billing preferences for convenient bill management.

Can I get help if I have a problem with my service?

Yes, the app offers quick customer support. You can live chat with a customer service representative, or text or call for assistance directly from the app. It also provides troubleshooting tips for equipment.

What if there's a service outage in my area?

The app provides more accurate service outage updates. If a Midco service outage is detected in your area, it will appear on your main dashboard, keeping you informed about any disruptions.

Is the Midco My Account app free to use?

Yes, the app is free to download and use. It is designed to provide existing Midco customers with a convenient way to manage their accounts and services without any additional cost.