Comparison

United Power vs Xcel Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

United Power

Manage your electric account on the go. View usage, billing history, and make payments. Report outages and stay updated with news and notifications.

Highlights
  • View energy usage graphs
  • Manage payments and billing history
  • Report power outages
  • Access outage map
  • Receive news and notifications
  • Contact customer support
Read full description

The United Power SmartHub app provides United Power members access to their electric account at their fingertips. View energy usage, billing history, manage payments, contact United Power and report an outage all from your mobile device. Features: Bill & Pay Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view billing history and monthly bills directly on your mobile device. My Usage View energy use graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture-based interface. Contact Us Easily contact United Power for any account or service-related inquiries and find additional contact information for the co-op. Outage Information View service status information and report an outage quickly and easily from the app. Access the United Power outage map to view outage and restoration updates. Power Portal Jump directly to United Power’s Power Portal for in-depth energy usage information. News & Notifications Stay informed with billing notifications and important news and updates from United Power.

About

Xcel Energy

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

Highlights
  • Secure login with Touch ID/Face ID
  • View billing and statements
  • Make payments
  • Report and check outage status
  • Track historical energy usage
  • Compare bills and usage data
Features
Read full description

Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.

Screenshots

United Power4 screens
Xcel Energy4 screens

Verdict

The call

The clearest difference is rating: Xcel Energy at 4.6 against United Power's 2.7. Xcel Energy also leads on ratings volume (4.1K vs 15) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xcel Energy holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Xcel Energy has 4.1K ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 25% of United Power's written reviews are positive against 18% of Xcel Energy's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

United Power ships an update every 2 months, Xcel Energy every 3 weeks. The most recent releases landed on July 19, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
United Power versus Xcel Energy: the parameters behind the verdict, then further details
ParameterUnited PowerXcel Energy
PriceFreeFree
Rating2.7 (15 ratings)4.6 (4.1K ratings) — better
Positive reviews25.0% of reviews — better17.7% of reviews
Number of ratings154.1K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size29 MB113 MB
Age rating17+4+
DeveloperUnited Power, Inc.Xcel Energy Inc.

Customer experience

United Power

All ratings15 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Xcel Energy

All ratings4,112 ratings
Positive91.8%
Neutral2.4%
Negative5.9%
Written reviews147 reviews
Positive17.7%
Neutral4.8%
Negative77.6%

Bugs and requests

United Power

Not enough reviews yet to summarise bugs or requests.

Xcel Energy

Reported bugs

3 issues
  • Unable to login or reset password
  • Inability to link accounts or view statements
  • Inconsistent or non-functioning features

Requested features

3 requests
  • Restore previous app functionality
  • Improve usage tracking and reporting
  • Provide better error messages and troubleshooting

In-app purchases

None

United Power

No in-app purchases

None

Xcel Energy

No in-app purchases

Questions

Is United Power free?
United Power is free to download, with no in-app purchases.
Is Xcel Energy free?
Xcel Energy is free to download, with no in-app purchases.
Which has better reviews, United Power or Xcel Energy?
Xcel Energy is rated higher. United Power averages 2.7 out of 5 from 15 ratings, while Xcel Energy averages 4.6 from 4.1K ratings.
Do United Power or Xcel Energy have ads?
Neither United Power nor Xcel Energy shows ads.
Which is updated more often, United Power or Xcel Energy?
United Power ships an update every 2 months, and Xcel Energy every 3 weeks. Most recently, United Power was updated on July 19, 2026 and Xcel Energy on September 24, 2026.

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