Pepco vs Chirp Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pepco
Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.
- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- Set outage and bill alerts
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Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
Chirp Access
This app allows residents of multifamily and student housing to open doors, gates, and garages using their mobile device. It also enables remote access granting for guests and service providers, eliminating the need for physical keys and fobs.
- Open doors, gates, and garages with mobile device
- Remotely grant access to guests
- Grant access to service providers
- Eliminates key and fob requirements
- Smart access for multifamily housing
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Chirp is a smart access solution for individuals living in multifamily and student housing communities. Chirp enables you to open any door, gate or garage using a mobile device and makes it easy to remotely grant access to friends, guest and service providers. Chirp liberates both residents and property management from the key and fob access nightmare. Use of the app requires Chirp-compatible hardware to be installed at your building. To learn more about our products visit www.chirpsystems.com.
Screenshots
Verdict
The clearest difference is rating: Pepco at 4.7 against Chirp Access's 2.0. Pepco also leads on ratings volume (15K vs 642) and review sentiment (26% vs 9%). Chirp Access's advantage is iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pepco holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Pepco has 15K ratings behind it against 642, so its average is the more settled of the two. Written reviews point the same way: 26% of Pepco's written reviews are positive against 9% of Chirp Access's.
Pepco ships an update every 2 months, Chirp Access every 6 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | Pepco | Chirp Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (15K ratings) — better | 2.0 (642 ratings) |
| Positive reviews | 26.3% of reviews — better | 9.2% of reviews |
| Number of ratings | 15K — better | 642 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 164 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | EXELON BUSINESS SERVICES COMPANY, LLC | Chirp |
Customer experience
Pepco
Chirp Access
User reviews
Pepco
From 15K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient app
- 💡 Great app to pay bills and check usage
- 🚀 Excellent app functionality
Room to improve
- 🐛 App not working/malfunctioning
- 🐛 Login issues
- 🐛 Billing issues and high bills
- 🐛 Unreliable app performance
- 🐛 Lack of access to billing information
Chirp Access
From 642 App Store ratingsWhat we love
- 🚀 Convenient keyless access
- 🔒 Secure community entry
- 👍 Useful for letting in guests/deliveries
Room to improve
- 🐛 Frequent app crashes and glitches
- 🔋 Significant battery drain
- 👎 Unreliable Bluetooth connectivity
- 👎 Inconsistent performance across doors/gates
- 👎 Lack of backup physical keys/fobs
Bugs and requests
Pepco
Reported bugs
3 issues- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes
Requested features
3 requests- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability
Chirp Access
Reported bugs
4 issues- App frequently freezes or becomes unresponsive
- Spaceship mode rarely works as intended
- Favorites list doesn't always load properly
- Inconsistent Bluetooth detection and connectivity
Requested features
5 requests- Apple Watch app support
- CarPlay integration for gate access
- Siri/voice control for door/gate opening
- Ability to add front door to favorites
- Improved UI/UX, especially for frequently used actions
In-app purchases
Pepco
No in-app purchases
Chirp Access
No in-app purchases
