Poor security access and comms
Every resident should be able to have access information for everybody in the list of access. There is zero reporting about who entered my apartment, the building or parking area that I have provided access to. You would think I would get basic information like for maintenance entering my apartment. It’s only a Key App and even then the Key part seldom works in the elevator. I would recommend anybody moving into a building with Chirp move someplace else.
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Very Reliable!
Love this! Moved in to my new beautiful home. This app is very convenient. 🥹
Dog water and idiotic
Just give us a fob, opening an app while driving is actually dangerous and moronic
Worst app
Hate I have to use this app to get home 💀
Atrocious, unreliable, and absolutely useless
After moving into a new complex, i overlooked the app reviews and had given chirp a chance. If I were able to go back and warn myself, i would NEVER sign a lease with an apartment that forces the use of chirp without any physical key.
This app continuously crashes, fails to operate properly, disconnects from the systems, and updates remove all useability for an extended period on Apple.
This app continuously crashes, fails to operate properly, disconnects from the systems, and updates remove all useability for an extended period on Apple.
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Awful and completely unreliable
This app has left me stranded and locked out many times. Awful.
It never works
I am so sick of trying to go to my pool and being locked out. This app works about 20% of the time.
Not reliable, lacks needed features
The app has stopped logging when my door is unlocked/locked. I was told it’s because it has a dead battery. However, the app shows the battery is completely charged. This is concerning! Also, we should get push notifications on our phone whenever our door is unlocked by someone other than ourselves. I went into my log and saw that maintenance came in on a day they did not confirm with me - I would have known right away if push notifications were a feature. The app also doesn’t work half the time, it won’t unlock my door even when I’m standing right in front of it. All in all, it truly lacks safety features that are necessary for apartment residents.
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Middling
The app itself can be pretty buggy and crash frequently but honestly my biggest gripe is its lack of accessibility. There should be CarPlay connectivity for opening main gates to properties so we don’t need to pull our phones out for access
Worst app ever.
Never works, has to close and re open each time I want to use. Run !
Faulty App
Logs not properly loading and none connection barely works when trying to change pin.
drains battery
God forbid you forget to close this app, it drains battery so bad!! Even with bluetooth off it is CONSTANTLY tracking your location in the background. I also wish it had an apple wallet setup to use it without having to open your phone
Come on
The app is buggy, and it’s 2026, can we please get some Apple Watch support, hell even car play, I’m getting dinged by my insurance for using my phone to open the gate.
Recent firmware update dangerous
Latest firmware update causes lock not to work. Lock gets stuck unlocking. This is extremely dangerous and got locked out. I live at Camden foothills. This company should just be replaced with HomeKit keys
Crashes immediately
I can’t even access my apartment or anything because the app immediately crashes. How tf is this even allowed on the App Store???
The worst app I have ever been forced to use.
This app is genuinely one of the most poorly executed systems I’ve been forced to use.
It does not reliably track basic door activity—who is entering, when it’s being unlocked, or what method is used. For something tied directly to building security, that failure is not a small bug, it’s a fundamental breakdown. It removes any sense of trust or safety the system is supposed to provide.
The loading time is absurd. There is no justification for an access app that moves this slowly. Sitting through splash screens and delays just to perform a basic entry function is infuriating and completely impractical. It turns something essential into an unnecessary obstacle.
The design is chaotic and unintuitive. Nothing is placed where you expect it to be, and even simple actions feel buried or inconsistent. On top of that, the connectivity is unreliable—dropping, failing to sync, or requiring Bluetooth in a way that makes the system feel half-functional and poorly engineered.
Overall, this feels like a product that was rushed out without proper testing in real-world conditions. It does not meet even the most basic expectations for a secure building access tool. For something that residents depend on daily, the level of unreliability is unacceptable and honestly embarrassing.
It does not reliably track basic door activity—who is entering, when it’s being unlocked, or what method is used. For something tied directly to building security, that failure is not a small bug, it’s a fundamental breakdown. It removes any sense of trust or safety the system is supposed to provide.
The loading time is absurd. There is no justification for an access app that moves this slowly. Sitting through splash screens and delays just to perform a basic entry function is infuriating and completely impractical. It turns something essential into an unnecessary obstacle.
The design is chaotic and unintuitive. Nothing is placed where you expect it to be, and even simple actions feel buried or inconsistent. On top of that, the connectivity is unreliable—dropping, failing to sync, or requiring Bluetooth in a way that makes the system feel half-functional and poorly engineered.
Overall, this feels like a product that was rushed out without proper testing in real-world conditions. It does not meet even the most basic expectations for a secure building access tool. For something that residents depend on daily, the level of unreliability is unacceptable and honestly embarrassing.
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Delete account
I want to delete my account and there’s no easy to do so! I only download it bc I was forced to do an apartment tour. How can this be done. I don’t need this app at all
What’s the point?
Cumbersome system that adds very little value compared to much simpler ones. Not worth all the inconvenience and troubles. For example, driving back home and wanting to enter the garage, must stop the car, pull out the phone, open the app, scroll to the garage row, select it, then select open, then put the phone down and drive in. How is that easier than a fob or a license plate reader??? Any guest or delivery person will have to download the app and deal with its counterintuitive complexities. There are valid reasons for all these negative ratings, and much more practical alternatives. Note how the screenshots provided here only show a single access point; which apartment building would have only one door that needs access control? This is technology for the sake of technology. And let’s not even go into the permissions the app requires and the privacy issues that come with that.
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Has Potential (Updated)
Update:
Had to remove a star- it’s been about two years and the lack of support of the app is terrible. The old widget never came back (worst decision ever), but the app seems to work more inconsistently than ever?? I have turned more and more features off due to their continued and worsening inconsistency. It’s such a shame that the team behind this seemly doesn’t care to actually finish the product.
Original Review:
I will go ahead and get my two biggest complaints out of the way.
The first one and currently the most annoying is something another reviewer has mentioned. The drop in support of the old widget that could open doors without opening the app. This widget was by far the most useful part of this app and for them to drop support makes zero sense. I don’t know if it’s because of the new version of iOS being out, but it needs to be fixed ASAP.
My second complaint lies in the inconsistency of the spaceship feature. The idea of this is really cool and when it works, it’s great. The problem is it only works …. sometimes- and as much as I would like to keep this feature on, it is a big battery drain. I would happily take on the battery drain if it worked closer to 90% of the time, but as it stands right now this feature just feels incomplete.
As for the rest of the app, it is actually quite good. I know a lot of people seem to have a lot of connection issues, but I for one am able to connect to pretty much anything when using the app around that 90% of the time. I do agree with other reviewers that communities should still offer an actual fob option Instead of this being the only one due to how unpolished the app is.
I can truly see the potential behind this app and they have made great strides, but it seems as though it has been and not many things have improved my only hope is that the developers are looking at the feedback and make adjustments to the key features That we as consumers care the most about.
Had to remove a star- it’s been about two years and the lack of support of the app is terrible. The old widget never came back (worst decision ever), but the app seems to work more inconsistently than ever?? I have turned more and more features off due to their continued and worsening inconsistency. It’s such a shame that the team behind this seemly doesn’t care to actually finish the product.
Original Review:
I will go ahead and get my two biggest complaints out of the way.
The first one and currently the most annoying is something another reviewer has mentioned. The drop in support of the old widget that could open doors without opening the app. This widget was by far the most useful part of this app and for them to drop support makes zero sense. I don’t know if it’s because of the new version of iOS being out, but it needs to be fixed ASAP.
My second complaint lies in the inconsistency of the spaceship feature. The idea of this is really cool and when it works, it’s great. The problem is it only works …. sometimes- and as much as I would like to keep this feature on, it is a big battery drain. I would happily take on the battery drain if it worked closer to 90% of the time, but as it stands right now this feature just feels incomplete.
As for the rest of the app, it is actually quite good. I know a lot of people seem to have a lot of connection issues, but I for one am able to connect to pretty much anything when using the app around that 90% of the time. I do agree with other reviewers that communities should still offer an actual fob option Instead of this being the only one due to how unpolished the app is.
I can truly see the potential behind this app and they have made great strides, but it seems as though it has been and not many things have improved my only hope is that the developers are looking at the feedback and make adjustments to the key features That we as consumers care the most about.
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Day 1 of asking Chirp to make a widget
Day 1 of asking Chirp to make a widget
