Glitch
My apartment recently upgraded to parcel pending plus and this new app won’t stop prompting me to reset my password. I have done it many times. I’ve deleted and redownloaded the app. I’ve tried everything. I can’t log into this stupid app. Not exactly an upgrade. The help center told me to use it on browser?? As if that’s a fix. Frustrating.
Response from developer
Hello, Thank you for your feedback. We're sorry to hear about the issues you've experienced with the Parcel Pending Plus app and understand how frustrating that can be. Please contact me directly at heather.singh@quadient.com so we can investigate your account and work toward a resolution. We appreciate the opportunity to make this right. Heather
So easy and convenient
I love the notification it give me that my packages have been delivered without me having ton always check emails
Stop reminders while on vacation
Response from developer
Hello, We’re sorry to hear about your experience and appreciate your feedback. We understand how frustrating these changes can be and will share this with our development team. If you need assistance, please reach out to me directly at heather.singh@quadient.com. Regards, Heather
No longer able to open lockers with the app.
Step backward from the old app
Response from developer
Hello, thank you for sharing your feedback. We're sorry to hear that the app has not met your expectations. We understand your concerns regarding the barcode scanner, locker access, and package pickup experience. We'd like to learn more and investigate the issues you've encountered. Please contact me at heather.singh@quadient.com so we can review your experience and assist further. Regards, Heather






