Reliant vs Parcel Pending
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
Parcel Pending
Easily manage your package deliveries with automatic notifications upon arrival. Access your packages contactlessly using a unique QR code for pickup. The app also allows for vacation mode, managing other users, and customizing notification settings.
- Package delivery notifications
- Contactless package access
- Unique QR code for pickup
- Vacation mode
- Manage other users
- Customize notification settings
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Parcel Pending makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app. Use the Parcel Pending mobile app to: - Get package delivery notifications - Utilize contactless package access - Use a unique QR Code for pick-up - Set vacation mode - Add and manage other users - Update notification preferences and accessibility settings - Contact our support team 24/7 We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
Screenshots
Verdict
The clearest difference is rating: Reliant at 4.9 against Parcel Pending's 4.1. Reliant also leads on review sentiment (46% vs 24%) and ratings volume (20K vs 1.3K). Parcel Pending's advantage is chart position (#162 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reliant holds the better App Store score, 4.9 against 4.1. That said, the two scores are not equally well evidenced: Reliant has 20K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews point the same way: 46% of Reliant's written reviews are positive against 24% of Parcel Pending's.
Reliant ships an update every 5 weeks, Parcel Pending every 2 months. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.
| Parameter | Reliant | Parcel Pending |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (20K ratings) — better | 4.1 (1.3K ratings) |
| Positive reviews | 46.0% of reviews — better | 24.0% of reviews |
| Number of ratings | 20K — better | 1.3K |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #162 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 204 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliant Energy Retail Holdings, LLC | Quadient Shipping |
Customer experience
Reliant
Parcel Pending
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
Parcel Pending
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Reliant
No in-app purchases
Parcel Pending
No in-app purchases
Questions
Is Reliant free?
Is Parcel Pending free?
Which has better reviews, Reliant or Parcel Pending?
Do Reliant or Parcel Pending have ads?
Which is updated more often, Reliant or Parcel Pending?
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