Captive Audience Customer and Less than Satisfied
Not many words are needed. An unnecessary and somewhat unreliable service so far in my experience using it where I live.
What a joke!!
We’ve had nothing but issues with this service. Amazon delivers (when this service doesn’t decline delivery), and then we hear nothing from this service. Their customer service just copies and paste the same response each time and gives us the run around. If they actually do deliver then their people literally pick up your box from their cart and throw it at your door. I’m so frustrated with their service that our apartment charges us monthly for!!!
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The most unnecessary service on earth!
Would you like to pay 15 dollars monthly to receive your packages up to 48 hours late while simultaneously having zero recourse for lost or stolen packages? No?
Well too bad, because your apartment complex signed an exclusive deal with Fetch! Yes, your building had perfectly good, secure package mailboxes, but they’ve ripped those out and replaced them with a much more expensive, much less efficient, and much less secure last-leg delivery concierge service to roam the halls and literally DROP packages at your door, no matter how fragile! It’s the service that you LITERALLY can’t say “no” to!
Well too bad, because your apartment complex signed an exclusive deal with Fetch! Yes, your building had perfectly good, secure package mailboxes, but they’ve ripped those out and replaced them with a much more expensive, much less efficient, and much less secure last-leg delivery concierge service to roam the halls and literally DROP packages at your door, no matter how fragile! It’s the service that you LITERALLY can’t say “no” to!
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Should be called Fetch Resident: Packages on OUR time
The perfect system to have your packages consistently delayed.
Trust your instincts
Feel like your package will get lost after adding a questionably documented 2nd middleman to your already issue-ridden delivery process? That’s because it will. Like, on the second delivery for me.
