Pepco User Reviews

Pepco
Pepco
EXELON BUSINESS SERVICES COMPANY, LLC

Customer Experience

Positive experience26.7% of reviews
Neutral7.6% of reviews
Negative experience65.7% of reviews

~ Based on 172 written reviews from the US App Store.

What users say

Is Pepco Safe?

Pepco appears safe based on user ratings. AppsHunter Safety Score for Pepco is 94/100.

This assessment is based on 15,453 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 13,070 App Store ratings for Pepco.

Is Pepco Legit?

Pepco appears to be a legitimate app. AppsHunter Legitimacy Score for Pepco is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Price keep going up

Bill too damn high.

Not ok

Having a 500, 600, 700 or 800 electric bill is wild. I have never in my adult life had a bill that high till the data centers went up. There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing. Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people. It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.
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Rip off

They constantly steal money. I work all day every day. No one is in my apartment, I use the same stuff and my a/c barely be on but somehow my bill always says it’s up over $50 orne due to new usage of whatever they wanna claim

Fee

Can’t log in

I’m not sure what happened but I can’t even log into the app anymore.

Over charging people

Over charging people

App was great but stopped working properly

I use the app mainly to check my usage to make sure I am not surprised at the end of the month. But suddenly when I try to check the usage I get “Sorry, this information isn't available for this view.” I can still check on a computer, but not nearly as convenient. Please fix!

Pepco pay attention

Usage Data fails to render

App usage

The app is easy to use and I like that they take the payment right away instead of waiting days to take it. I will refer this app to others that I know that have a PEPCO bill.

Terrible Functionality

Using the app while you have the service enrolled is easy. But if you have to try and end or change your service good luck the app/website is practically useless. I can’t cancel my current address because a stop request was created but when I got to edit the stop request it says no stop request can be found and it’s an endless loop. Because of this I can’t stop my current service or start my new one. Extremely frustrating.
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Tired of this popping up

Tired of this popping up

Fantastic app

I bought an older home and my electric bills were off the charts-in the $800 range. PEPCO engineers quickly helped to identify the problem and taught me about the app which allows you to monitor your usage. I would consider my bills now to be on the low side.

Update your system

There is a mistake. The electricity bill was debited from my bank account on a business day, but you haven't updated your records and are reporting non-payment. Please update your system.

AC Unit

My AC unit is pumping out cool air and it’s hot in my apartment

Slow app

App is extremely slow

Doesn’t work

This app does not work long enough for you to pay your bill or set it up. I have just had to login three times only to still not being able to login

Explanation of double fees and extra taxes reason to change every bill.

The extra fees and taxes are not because of the individual, but because of companies endeavors. Individuals should not have to pay increase payment for something they are not contributing to using or doing.

Login

I can’t seem to login and I’m unable to pay my bill due it this

Horrible price gauging and controlling thermostats

This is a horrible practice and the app is unhelpful as most changed require you to call and speak to someone that never answer…. Go with a different electric company at all costs

Charging to pay a bill is ludicrous

I think it’s crazy that you can charge me an additional $2+, for paying my bill. It’s not delinquent. Stealing little money adds up over time and I’m a disabled veteran on a fixed income. Are there any programs for disabled veterans who sacrificed themselves for your safety.

My monthly bill

I don’t know why the bills are so high I’m a senior citizen and I try my best to pay all my bills on time but I really appreciate it a senior citizen discount. I’ve been in my house 24 years. I’ve been in my house 24 years and I’ve never had any of my utilities cut off, but I think that they should lower the prices of the utility bills for senior citizens
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