Can’t Register Online Account
You’d think that if you have a feature that’s built into the app that it would work… the registration part for the online account gets all the way to the end and just stops at a white screen. Really infuriating. Tried the app, two different mobile browsers and the desktop website, but all of them just get to the end and a nonstop spinning occurs when submitting everything. It never finishes registering.
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Excelente
Fácil de usar
Fees are outrageous
There is no way Pepco can justify these types of increases
Your app is too difficult to use; two factor authentication is ridiculous
Your app is too difficult to use; two factor authentication is ridiculous
Stop the pop up
1 star because the pop-up wouldn’t stop when I was trying to pay my bill. You asked me to review something while I’m in the middle of business. This is what’s gonna happen.
Disaster of an app
Can’t even pay a bill. You click “Make Payment” and get the privilege of watching a loading spinner contemplate the meaning of life.
The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.
The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.
Worst
Pepco meter was broken. They sent me wrong bills, but they contact to correct it with the fact in documentations they ignore. Never helped.
Price keep going up
Bill too damn high.
Not ok
Having a 500, 600, 700 or 800 electric bill is wild. I have never in my adult life had a bill that high till the data centers went up. There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing. Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people. It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.
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Rip off
They constantly steal money. I work all day every day. No one is in my apartment, I use the same stuff and my a/c barely be on but somehow my bill always says it’s up over $50 orne due to new usage of whatever they wanna claim
Fee
Fee
Can’t log in
I’m not sure what happened but I can’t even log into the app anymore.
Over charging people
Over charging people
App was great but stopped working properly
I use the app mainly to check my usage to make sure I am not surprised at the end of the month. But suddenly when I try to check the usage I get “Sorry, this information isn't available for this view.” I can still check on a computer, but not nearly as convenient. Please fix!
Pepco pay attention
Usage Data fails to render
App usage
The app is easy to use and I like that they take the payment right away instead of waiting days to take it. I will refer this app to others that I know that have a PEPCO bill.
Terrible Functionality
Using the app while you have the service enrolled is easy. But if you have to try and end or change your service good luck the app/website is practically useless. I can’t cancel my current address because a stop request was created but when I got to edit the stop request it says no stop request can be found and it’s an endless loop. Because of this I can’t stop my current service or start my new one. Extremely frustrating.
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Tired of this popping up
Tired of this popping up
Fantastic app
I bought an older home and my electric bills were off the charts-in the $800 range. PEPCO engineers quickly helped to identify the problem and taught me about the app which allows you to monitor your usage. I would consider my bills now to be on the low side.
Update your system
There is a mistake. The electricity bill was debited from my bank account on a business day, but you haven't updated your records and are reporting non-payment. Please update your system.
AC Unit
My AC unit is pumping out cool air and it’s hot in my apartment
