Pepco Reviews: Is It Legit?

Pepco
Pepco
An Exelon Corporation

Customer Experience

Positive experience26.7% of reviews
Neutral7.5% of reviews
Negative experience65.8% of reviews

~ Based on 187 written reviews from the US App Store.

What users say about Pepco

Is Pepco Safe?

Pepco appears safe based on user ratings. AppsHunter Safety Score for Pepco is 92/100.

This assessment is based on 18,433 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 18,433 App Store ratings for Pepco.

Is Pepco Legit?

Pepco appears to be a legitimate app. AppsHunter Legitimacy Score for Pepco is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy

Glitchy

Love it

Easy to pay

Charges for payments:

A utility company that charges for you to make a payment via credit card. App at least shows you what percentage is fees.

Bills

Pepco rates are outrageous right now. $700 electric bill when it’s never been more than $500 and that’s when everyone is home and the kids would have every light and appliance on. Ridiculous

Terrible

Worst company ever.

Credit card

You are dirty money cuz I pay for credit card fee you robber my money as fee. Pepco are stinking and worst in Maryland and high pay than 49 states that’s what the news I agreed with tv news and I pay the credit card on the any bills without fee but Pepco wants to smell fee as DEVIL…..

Effortless

Excellent work and I love the app.

Nice UI

Sadly that’s where it begins and ends. Can’t save my preferences or update notifications for outages and reminders. The only consistent thing this app can do well is display error messages

Can’t Register Online Account

You’d think that if you have a feature that’s built into the app that it would work… the registration part for the online account gets all the way to the end and just stops at a white screen. Really infuriating. Tried the app, two different mobile browsers and the desktop website, but all of them just get to the end and a nonstop spinning occurs when submitting everything. It never finishes registering.
Show more

Excelente

Fácil de usar

Fees are outrageous

There is no way Pepco can justify these types of increases

Your app is too difficult to use; two factor authentication is ridiculous

Your app is too difficult to use; two factor authentication is ridiculous

Stop the pop up

1 star because the pop-up wouldn’t stop when I was trying to pay my bill. You asked me to review something while I’m in the middle of business. This is what’s gonna happen.

Disaster of an app

Can’t even pay a bill. You click “Make Payment” and get the privilege of watching a loading spinner contemplate the meaning of life.

The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.

Worst

Pepco meter was broken. They sent me wrong bills, but they contact to correct it with the fact in documentations they ignore. Never helped.

Price keep going up

Bill too damn high.

Not ok

Having a 500, 600, 700 or 800 electric bill is wild. I have never in my adult life had a bill that high till the data centers went up. There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing. Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people. It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.
Show more

Rip off

They constantly steal money. I work all day every day. No one is in my apartment, I use the same stuff and my a/c barely be on but somehow my bill always says it’s up over $50 orne due to new usage of whatever they wanna claim

Fee

Can’t log in

I’m not sure what happened but I can’t even log into the app anymore.

Over charging people

Over charging people