App not working properly
I’ve been having problems with my card on this app. It says that my card is expired and it’s not. There’s no way to Reset my card it just ask for another payment! Which is not surprising. Fix the app
Love
Very good
On point communication!!!
This makes me smile I didn’t have to call this time I received a text message
Glitchy
Glitchy
Love it
Easy to pay
Charges for payments:
A utility company that charges for you to make a payment via credit card. App at least shows you what percentage is fees.
Bills
Pepco rates are outrageous right now. $700 electric bill when it’s never been more than $500 and that’s when everyone is home and the kids would have every light and appliance on. Ridiculous
Terrible
Worst company ever.
Credit card
You are dirty money cuz I pay for credit card fee you robber my money as fee. Pepco are stinking and worst in Maryland and high pay than 49 states that’s what the news I agreed with tv news and I pay the credit card on the any bills without fee but Pepco wants to smell fee as DEVIL…..
Effortless
Excellent work and I love the app.
Nice UI
Sadly that’s where it begins and ends. Can’t save my preferences or update notifications for outages and reminders. The only consistent thing this app can do well is display error messages
Can’t Register Online Account
You’d think that if you have a feature that’s built into the app that it would work… the registration part for the online account gets all the way to the end and just stops at a white screen. Really infuriating. Tried the app, two different mobile browsers and the desktop website, but all of them just get to the end and a nonstop spinning occurs when submitting everything. It never finishes registering.
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Excelente
Fácil de usar
Fees are outrageous
There is no way Pepco can justify these types of increases
Your app is too difficult to use; two factor authentication is ridiculous
Your app is too difficult to use; two factor authentication is ridiculous
Stop the pop up
1 star because the pop-up wouldn’t stop when I was trying to pay my bill. You asked me to review something while I’m in the middle of business. This is what’s gonna happen.
Disaster of an app
Can’t even pay a bill. You click “Make Payment” and get the privilege of watching a loading spinner contemplate the meaning of life.
The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.
The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.
Worst
Pepco meter was broken. They sent me wrong bills, but they contact to correct it with the fact in documentations they ignore. Never helped.
Price keep going up
Bill too damn high.
Not ok
Having a 500, 600, 700 or 800 electric bill is wild. I have never in my adult life had a bill that high till the data centers went up. There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing. Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people. It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.
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