App usage
The app is easy to use and I like that they take the payment right away instead of waiting days to take it. I will refer this app to others that I know that have a PEPCO bill.
Terrible Functionality
Using the app while you have the service enrolled is easy. But if you have to try and end or change your service good luck the app/website is practically useless. I can’t cancel my current address because a stop request was created but when I got to edit the stop request it says no stop request can be found and it’s an endless loop. Because of this I can’t stop my current service or start my new one. Extremely frustrating.
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Tired of this popping up
Tired of this popping up
Fantastic app
I bought an older home and my electric bills were off the charts-in the $800 range. PEPCO engineers quickly helped to identify the problem and taught me about the app which allows you to monitor your usage. I would consider my bills now to be on the low side.
Update your system
There is a mistake. The electricity bill was debited from my bank account on a business day, but you haven't updated your records and are reporting non-payment. Please update your system.
AC Unit
My AC unit is pumping out cool air and it’s hot in my apartment
Slow app
App is extremely slow
Doesn’t work
This app does not work long enough for you to pay your bill or set it up. I have just had to login three times only to still not being able to login
Explanation of double fees and extra taxes reason to change every bill.
The extra fees and taxes are not because of the individual, but because of companies endeavors. Individuals should not have to pay increase payment for something they are not contributing to using or doing.
Login
I can’t seem to login and I’m unable to pay my bill due it this
Horrible price gauging and controlling thermostats
This is a horrible practice and the app is unhelpful as most changed require you to call and speak to someone that never answer…. Go with a different electric company at all costs
Charging to pay a bill is ludicrous
I think it’s crazy that you can charge me an additional $2+, for paying my bill. It’s not delinquent. Stealing little money adds up over time and I’m a disabled veteran on a fixed income. Are there any programs for disabled veterans who sacrificed themselves for your safety.
My monthly bill
I don’t know why the bills are so high I’m a senior citizen and I try my best to pay all my bills on time but I really appreciate it a senior citizen discount. I’ve been in my house 24 years. I’ve been in my house 24 years and I’ve never had any of my utilities cut off, but I think that they should lower the prices of the utility bills for senior citizens
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Fix it
0
Poor update
I paid mt bill Two days ago and here it is Thursday afternoon and it’s still saying i have not paid
Awesome
Helping seniors in need.😄
An unavoidable Expense
Truthfully, I can’t do anything about it and I mean it’s electricity not sure how exactly to rate. I will say the last few times that I spoke to a customer service rep. They were kind and they were helpful although I still can’t get answers to why my bill is so astronomically high for a single person living in a condo
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The best
I love it
Preferred over the website
IMO this app is better to navigate your account than using the website.
It seems to be more “real time” than the website too.
It seems to be more “real time” than the website too.
Sometimes…
Sometimes it works, sometimes it doesn’t. Serves its purpose half the time.
