WSSC Water vs Pepco
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WSSC Water
Manage your water and sewer services with this app. Pay bills, view your account history, and report emergencies. Stay updated with WSSC Water news and access customer resources.
- Pay water/sewer bills
- View account history
- Report water/sewer emergencies
- Access WSSC Water news
- Contact customer service
- Buy watershed permits
- View career openings
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The WSSC Water mobile app provides you with tools to pay your water/sewer bill, view account history, and report water/sewer emergencies. The app delivers current WSSC Water news, Customer Pipeline newsletter, and ways to contact us. Access our social media accounts (Facebook, YouTube and LinkedIn), buy watershed permits, see contracts available for bid and current career openings are a few additional features available. Note: A convenience fee is collected by Kubra, not WSSC Water. WSSC Water does not store any of your financial information. For more information, please visit our website. https://www.wsscwater.com/mobile
Pepco
Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.
- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- Set outage and bill alerts
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Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
Screenshots
Verdict
WSSC Water and Pepco both sit at 4.8 stars, but that hides the real split: 38% of WSSC Water's written reviews are positive against 26% of Pepco's. WSSC Water also leads on iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for WSSC Water against 4.7 for Pepco. Both are backed by a comparable volume of ratings — 12K and 15K respectively. Written reviews are what separate them: 38% of WSSC Water's written reviews are positive against 26% of Pepco's.
WSSC Water ships an update every 3 months, Pepco every 2 months. Both last shipped on September 24, 2026.
| Parameter | WSSC Water | Pepco |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (12K ratings) — better | 4.7 (15K ratings) |
| Positive reviews | 37.6% of reviews — better | 26.3% of reviews |
| Number of ratings | 12K | 15K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 150 MB | 164 MB |
| Age rating | 17+ | 4+ |
| Developer | Washington Suburban Sanitary Commission | EXELON BUSINESS SERVICES COMPANY, LLC |
Customer experience
WSSC Water
Pepco
User reviews
WSSC Water
From 12K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Seamless payments
- 💡 User-friendly app
- 🚀 Efficient bill pay process
- 👍 Intuitive navigation
Room to improve
- 💰 Charges service fee for online payments
- 🐛 Issues with account registration and login
- 🔒 Security concerns with lack of logout option
- 🐛 Compatibility issues with new devices
- 🔍 Difficult to find account information
Pepco
From 15K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient app
- 💡 Great app to pay bills and check usage
- 🚀 Excellent app functionality
Room to improve
- 🐛 App not working/malfunctioning
- 🐛 Login issues
- 🐛 Billing issues and high bills
- 🐛 Unreliable app performance
- 🐛 Lack of access to billing information
Bugs and requests
WSSC Water
Reported bugs
4 issues- App crashes on launch
- Payment processing errors
- Incorrect account information displayed
- GPS-based features not functioning properly
Requested features
5 requests- Save payment method for future use
- Add auto-pay and payment reminders
- Provide PDF of billing statements
- Improve GPS-based service outage reporting
- Allow viewing of all service advisories
Pepco
Reported bugs
3 issues- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes
Requested features
3 requests- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability
In-app purchases
WSSC Water
No in-app purchases
Pepco
No in-app purchases
