Website
SUPER SIMPLE
Payment issues
I’ve called multiple times and the payment system always misses my payment. I have auto pay turned on but for some reason the payment system does not pay? I just had to pay manually today to make things current.
Auto pay
It would be nice to have an auto pay option.
Payment
There should be a way to make a scheduled payment
Watch for scam
People make sure you update your meter readings monthly base
If they they blindly charge estimates .
If they they blindly charge estimates .
Unsatisfied Customer
It’s funny how you charge me for three months and then give me less than a month to make the payment. Repeatedly I have selected the option to receive email notification for my bill and yet email is too difficult for WSSC. Spend less energy changing your website and more on getting a bill out monthly.
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Missing features
The interface is nice and clean, but it needs to have a secure way to save payment information and ideally use Apple/Google Pay. Even more ideally, you need to remove the processing fee. That is some nonsense to add this cost to the consumer.
Paying via App
This app is too cumbersome. No payment information is stored, nor is the customer information. It's the only payment app that I have that isn't seemless.
Very poor new app interface
They changed the interface so now it’s all manual, previously stored info was lost. It’s is just so long to input payment. Poor
Review
Fee is supposed to be waived if you go paperless
Service
My service tend to freeze and I half to reboot
Needs Improving
Great to have the app but it doesn't populate known information. Everything has to be done one box at a time and each letter and symbol. Every other site can understand plugging in an email. Not here though. All others lets you grab your known credit card information but not here. It takes longer than it should. Very frustrating.
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New&Improved
Was able to pay my bill seamlessly!
Payment method
Wish I could save payment method to save time.
Payment
My bill is $759 but the app won’t let me pay more then $750 dumbest thing ever
Payment Storage
The app should allow a payment type to be stored. It would make the option of payments way smoother.
On line payment
No option to post date the payment
Hayes
Easy access for payments
Very good
Excelente servicio
Bill payment
I always give you option of split time to pay the bills really love it
