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BGE - An Exelon Company

BGE - An Exelon Company

My Account On-The-Go

67K ratings
344 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated

Developer

EXELON BUSINESS SERVICES COMPANY, LLC
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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About

Manage your utility account conveniently from your smartphone or tablet. This free app lets you pay bills, report outages, and track restoration status. It supports multiple accounts for both residential and business customers.

✓Easy sign-in
✓Pay bills
✓Report outages
✓Check outage status
✓View outage map
✓Manage account settings
✓Set up alerts
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What users say

Summarized from real user reviews of BGE. Based on 67K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy to pay bill
  • 👍Convenient app features
  • 💡Useful for monitoring usage
  • 🚀Quick and easy bill payment

Negative things

  • 🐛Unreliable app performance
  • 🐛Inconsistent data updates
  • 🐛Buggy and glitchy
  • 🔒Security and privacy concerns
  • 💰Fees for online payments
See all reviews

What's New in BGE

26.2.0

May 19, 2026

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

User reviews

Most RecentHighest RatedLowest Rated

Out of the roof bill

The bills are becoming too unbearable
GLORY IS CERTAINGLORY IS CERTAIN

Overcharging mfs

All you do is overchrge for terrible service
Nose1234568999000Nose1234568999000

Rapidez

Es la mejor manera de efectuar los pagos y verificar cualquier actividad en el área
jesncarlosjesncarlos

Freezing

The billing part is frozen can’t pay my bill
Market 150Market 150

TRASH, like their service

Power goes out, attempt to report it on a cell connection. App is clunky and over heavyweight- like think about the use case. When someone is reporting an outage, it’s over wireless. Your app can’t be a bloated piece of garbage (it is).

Just attempted to report an outage (the only thing I’d use this app for), and it crashes when attempting to do so. How about you invest some of the record breaking revenue into this not being an embarrassing dumpster fire.
Show more
dan51678dan51678
See 339 more reviews

Developer apps

Pepco
Pepco

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Atlantic City Electric
Atlantic City Electric

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Delmarva Power
Delmarva Power

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ComEd - An Exelon Company
ComEd - An Exelon Company

My ComEd Account On-The-Go

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(130K)

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PECO - An Exelon Company
PECO - An Exelon Company

My Peco Account On-The-Go

💼 Business

(50K)

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues and expired sessions

Bug

Inability to view or pay bills

Bug

Projected bill information not working

Bug

Thermostat controls not functioning

Bug
✨

Requested Features

4 requests

Ability to view detailed usage data

Feature

Improved notification preferences

Feature

Ability to set a default account

Feature

Real-time data updates

Feature

FAQ

What can I do with the BGE app?

The BGE app allows you to manage your utility account on the go. You can easily pay your bill, report an outage, check the status of an outage, view your bill and balance, and manage account settings like AutoPay and Budget Billing. It also provides access to usage data and trends, bill forecasts, and allows you to set up various alerts.

Is the BGE app free to use?

Yes, the BGE app is completely free to download and use. There are no charges associated with managing your account or accessing its features.

Can I report an outage without signing in?

Yes, the app offers the convenience of reporting an outage even if you are not signed in to your account. This ensures you can quickly notify the company of any service disruptions.

What kind of alerts can I set up?

You can set up a variety of helpful alerts, including notifications for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. These alerts help you stay informed about your account and service.

Who is the BGE app for?

The app is designed for both residential and business customers of BGE. It allows individuals and businesses to manage one or multiple accounts easily from their smartphone or tablet.