Horrible app
Please delete the app
cant pay on here
cant even pay option not working
Rates
Rates are too high
Excelente
Me gusta el servicio
Review
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Free
Details
About
Manage your utility account conveniently from your smartphone or tablet. This free app lets you pay bills, report outages, and track restoration status. It supports multiple accounts for both residential and business customers.
✓Easy sign-in
✓Pay bills
✓Report outages
✓Check outage status
✓View outage map
✓Manage account settings
✓Set up alerts
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What users say
Summarized from real user reviews of BGE. Based on 67K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Easy to pay bill
- 👍Convenient app features
- 💡Useful for monitoring usage
- 🚀Quick and easy bill payment
Negative things
- 🐛Unreliable app performance
- 🐛Inconsistent data updates
- 🐛Buggy and glitchy
- 🔒Security and privacy concerns
- 💰Fees for online payments
What's New in BGE
26.2.0
May 19, 2026
We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.
User reviews
Developer apps
User experience
🐞
Reported Bugs
4 issues
Login issues and expired sessions
Inability to view or pay bills
✨
Requested Features
4 requests
Ability to view detailed usage data
Feature
Improved notification preferences
Feature
FAQ
What can I do with the BGE app?
The BGE app allows you to manage your utility account on the go. You can easily pay your bill, report an outage, check the status of an outage, view your bill and balance, and manage account settings like AutoPay and Budget Billing. It also provides access to usage data and trends, bill forecasts, and allows you to set up various alerts.
Is the BGE app free to use?
Yes, the BGE app is completely free to download and use. There are no charges associated with managing your account or accessing its features.
Can I report an outage without signing in?
Yes, the app offers the convenience of reporting an outage even if you are not signed in to your account. This ensures you can quickly notify the company of any service disruptions.
What kind of alerts can I set up?
You can set up a variety of helpful alerts, including notifications for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. These alerts help you stay informed about your account and service.
Who is the BGE app for?
The app is designed for both residential and business customers of BGE. It allows individuals and businesses to manage one or multiple accounts easily from their smartphone or tablet.
