Baltimore City 311

Baltimore City 311

by City of Baltimore

111 ratings
64 reviews
Free

Details

  • Released
  • Updated
  • September 9, 2018
  • May 4, 2026
Baltimore City 311 screenshot #1 for iPhone
Baltimore City 311 screenshot #2 for iPhone
Baltimore City 311 screenshot #3 for iPhone
Baltimore City 311 screenshot #4 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Report city issues like graffiti, potholes, and trash collection directly to the appropriate agencies. Track the status of your service requests conveniently through your mobile device.

Report city issues
Graffiti reporting
Pothole reporting
Street light outage reporting
Trash collection reporting
Track service request status
Show original description

What's New in Baltimore City 311

6.2.0

May 4, 2026

Bug fixes and enhancements

User reviews

Yuck

Boy, these other reviews aren’t kidding. This is so much harder to use than the last version. It won’t let me pick a place on the map - that’s the whole point!

This app is completely broken

The old app worked better, but forced me to update. I updated and now nothing works. I’ve tried to sign in multiple times. Create a user profile and it just doesn’t work. What a piece of garbage I can’t believe the city wasted money making this thing.

Not user friendly

This app is slow and full of unnecessary questions that slow down the reporting process. The previous app was much better. This looks like it was designed to discourage use while allowing the city to check a box saying they have an app despite how discouraging it is to use. The map is frustratingly slow. Is it scanning the entire planet to determine location before finally reaching the location I am reporting from that is sometimes incorrect? This is a terrible app that needs to be simplified.
Show more

App is completely broken - glitched

Downloaded app today. Tried to report exposed wires on street light. Allowed upload of new image and videos and then crashed on upload of image from photo album. no problem. closed the app. reopened and now it wont allow me to place any request at all. Tried multiple times - giving up. Who in the city is responsible for this ?
Show more

Works everytime

I use the app to report every issue I have in the city, from parking in the bike lane to signing repairs, and they always take care of it. More people in Baltimore should utilize this

FAQ

What does the Baltimore City 311 app do?

The Baltimore City 311 app allows residents and visitors to report various city issues directly to the appropriate agencies. This includes problems like graffiti, potholes, street light outages, and trash collection issues.

What kind of issues can I report with this app?

You can report a wide range of issues such as graffiti, potholes, street light outages, trash collection problems, and street cleaning needs. The app is designed to help keep city neighborhoods cleaner, safer, and more beautiful.

Is there a cost to use the Baltimore City 311 app?

Based on the provided information, the app is free to use. There are no mentioned costs associated with downloading or utilizing its reporting and tracking features.

Can I see the status of my reported issue?

Yes, the app allows you to view the status of your service requests. Once you submit a report, it is routed to the appropriate servicing agency, and you can monitor its progress within the application.