Smart Alec @ Your Library vs Baltimore City 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Alec @ Your Library
Access library services remotely from your smartphone or tablet. Print documents, reserve PCs, and pay fees without waiting in line. Streamline your library visits with convenient mobile access.
- Print emails, maps, and notes
- Sign up for library PCs
- Pay library charges
- Remote library service access
- Mobile printing
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Smart Alec enables convenient services from smart phones and tablets for participating libraries. Why wait in line when you can use Smart Alec to print email, maps, notes, graphics, etc. at the library; sign up to use a library-PC; or pay library charges whenever you like.
Baltimore City 311
Report city issues like graffiti, potholes, and trash collection directly to the appropriate agencies. Track the status of your service requests conveniently through your mobile device.
- Report city issues
- Graffiti reporting
- Pothole reporting
- Street light outage reporting
- Trash collection reporting
- Track service request status
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Baltimore 311 allows residents and visitors to assist the city agencies in keeping city neighborhoods cleaner, safer and more beautiful by reporting a variety of issues such as graffiti, potholes, street light outages, trash collection, street cleaning and more… all through the convenience of a mobile device. The app will route the service requests directly to the appropriate servicing agency. The customer can also view the status of a service request within the app.
Screenshots
Verdict
The clearest difference is rating: Baltimore City 311 at 2.3 against Smart Alec @ Your Library's 1.7. Baltimore City 311 also leads on update cadence (every 2 months vs every 15 months) and review sentiment (17% vs 8%). Smart Alec @ Your Library's advantage is iOS requirement (11.0 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Baltimore City 311 holds the better App Store score, 2.3 against 1.7. Both are backed by a comparable volume of ratings — 52 and 116 respectively. Written reviews point the same way: 8% of Smart Alec @ Your Library's written reviews are positive against 17% of Baltimore City 311's.
Smart Alec @ Your Library ships an update every 15 months, Baltimore City 311 every 2 months. Both last shipped on September 22, 2026.
| Parameter | Smart Alec @ Your Library | Baltimore City 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (52 ratings) | 2.3 (116 ratings) — better |
| Positive reviews | 7.7% of reviews | 16.9% of reviews — better |
| Number of ratings | 52 | 116 — better |
| Update frequency | Every 15 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 2 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | Comprise Technologies, Inc. | City of Baltimore |
Customer experience
Smart Alec @ Your Library
Baltimore City 311
In-app purchases
Smart Alec @ Your Library
No in-app purchases
Baltimore City 311
No in-app purchases
Questions
Is Smart Alec @ Your Library free?
Is Baltimore City 311 free?
Which has better reviews, Smart Alec @ Your Library or Baltimore City 311?
Do Smart Alec @ Your Library or Baltimore City 311 have ads?
Which is updated more often, Smart Alec @ Your Library or Baltimore City 311?
Other comparisons
