BGE User Reviews
Customer Experience
~ Based on 331 written reviews from the US App Store.
What users say
Summarized from real user reviews of BGE. Based on 67K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Easy to pay bill
- 👍Convenient app features
- 💡Useful for monitoring usage
- 🚀Quick and easy bill payment
Negative things
- 🐛Unreliable app performance
- 🐛Inconsistent data updates
- 🐛Buggy and glitchy
- 🔒Security and privacy concerns
- 💰Fees for online payments
Is BGE Safe?
BGE - An Exelon Company appears safe based on user ratings. AppsHunter Safety Score for BGE is 93/100.
This assessment is based on 66,825 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 61,062 App Store ratings for BGE.
Is BGE Legit?
BGE - An Exelon Company appears to be a legitimate app. AppsHunter Legitimacy Score for BGE is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Maybe 1 out of 7 time I log in no problem but it constantly says “sorry we’re having trouble try logging in at another time” . BGE SUCKS
All BGE is doing is stealing from the poor. I closed on my house November 4 2025, I did not move in until Christmas. January they gave me 1200 hundred dollar bill and say that's not an estimated bill it's an actual reading. That's a lie when no one was at the house. I still was living at the house I was renting and still paying BGE there.
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Every time I log into my app now, I’m required to answer this ‘rate my app’ and it’s getting annoying. Please take this away. I don’t want to see this every time I log on here. How about removing this convenience fee?! The bills are already high enough, remove that fee and remove that rate my app mess.
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It kept asking for feedback on every screen, so I gave it one star. In fact, it actually works pretty well.
Me gusta que puedo hacer pagos parciales ., así como esta la economía actualmente ayuda mucho ., y así evitar cortes de servicio
Please delete the app
cant even pay option not working
Rates are too high
Me gusta el servicio
Ask for a review at every screen
If it’s on your phone you shouldn’t have to keep entering new passwords
Never works
It needs to allow more options to pay
Good service
Our monthly bill in bge has sky rocketed these years its never below $500 and always over $1000 monthly when you pay installment they charge a fee. It isnt helping average earners we have been indebted so deeply.
Rates goin up because of data centers. Not a fan. Bring back the old rates, you cowards!
This Makes Managing Payments On-Time A Breeze Probably The Best Apps (To Me) Along With GoodLeap
Keeps glitching even when you clear the app out
When it works, it is good, but the App tends to malfunction frequently, especially over almost each weekend - people use this App everyday, not just work days. The App has been inaccessible for the past days, no way to log in, it is blocked.
Every single month I have to create a new password. As for the past 6 months the app is useless and does not work at all. I’ve uninstalled it, reinstalled it and nothing. I refuse to use the telephone payment system and pay a fee. The app needs to be fixed.
