BGE User Reviews

BGE - An Exelon Company
BGE - An Exelon Company
EXELON BUSINESS SERVICES COMPANY, LLC

Customer Experience

Positive experience22.6% of reviews
Neutral7.7% of reviews
Negative experience69.7% of reviews

~ Based on 350 written reviews from the US App Store.

What users say

Is BGE Safe?

BGE - An Exelon Company appears safe based on user ratings. AppsHunter Safety Score for BGE is 93/100.

This assessment is based on 66,825 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 61,062 App Store ratings for BGE.

Is BGE Legit?

BGE - An Exelon Company appears to be a legitimate app. AppsHunter Legitimacy Score for BGE is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Billing

You make enough money for the service you provide and then you charge $2.30 for the privilege of paying you or at very least a postage stamp all of my other bills are payable on line or by phone without any charge

Online payment option through the app issue

This is now 2 payment cycles that I cannot pay my bill on the app unless I go through guest options online.
Why offer the feature or have an app you cannot have function properly ? You have better options through the website for anyone considering having the app….

UNDERSTANDING

I DONT UNDERSTAND IT

Awesome

This app really works well for me, so much information available to us. Click around see where your money goes! Enjoy

Owner

I’m am so grateful to have this opportunity for this help. I’m 59 and never had any help. I’ve work hard until I was 56 years old. And the last 3 years have been really hard. So thank. Whoever is in charge of this I’m so very happy with the help I’m getting Rex k

Glitchy and Impossible to Navigate

Everytime i try
To sign in i have to enter a code sent to my email. I want to change this multi factor authentication to be to my phone number but everytime I attempt to make this change, it says the request cannot be processed at that time and to try again later. It happens every single time, even on the browser. This app is so buggy and BAD!
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Out of the roof bill

The bills are becoming too unbearable

Overcharging mfs

All you do is overchrge for terrible service

Rapidez

Es la mejor manera de efectuar los pagos y verificar cualquier actividad en el área

Freezing

The billing part is frozen can’t pay my bill

TRASH, like their service

Power goes out, attempt to report it on a cell connection. App is clunky and over heavyweight- like think about the use case. When someone is reporting an outage, it’s over wireless. Your app can’t be a bloated piece of garbage (it is).

Just attempted to report an outage (the only thing I’d use this app for), and it crashes when attempting to do so. How about you invest some of the record breaking revenue into this not being an embarrassing dumpster fire.
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Slow and outdated.

The app moves extremely. Doesn’t matter if your on WiFi or on Mobile Data it take minutes to load. That’s just the home page. I hope you have time to wait and make a payment because the page is going to take even longer.

Impossible to log in

I’ve never been able to log on - the app is always glitchy!!!

Fees

You keep raising cost. Your bleeding is dry.

Will no recommend.

The app makes you feel like your phone needs an update everytime and considering the amount you guys charge for gas and electricity not being able to provide a decent app to make payment is wild.

App barely works

At least every month when I log on to pay my bill the app is down. Oh and I’m sure you understand that can be a frustrating experience.

Bge app

It sucks doesn’t work half of the time

감사thanks

우리소비자 들에게 밝은빛을 공급해주시니
현장에서 더우나 추우나 가리지 않으며
최선을 다하시고 또 뒤에서 그분들을 위해서
지원하고 도우시는 모든 B.G.E.팀원들께
감사와 수고한다는 마음을 전합니다
고맙습니다!!! 화이팅 항상 안전하세요

Scammers

They are robbing us blind!!!!

App & website never work

Maybe 1 out of 7 time I log in no problem but it constantly says “sorry we’re having trouble try logging in at another time” . BGE SUCKS