BGE User Reviews

BGE - An Exelon Company
BGE - An Exelon Company
EXELON BUSINESS SERVICES COMPANY, LLC

What users say

Top reviews

Lousy

Never works

Options

It needs to allow more options to pay

Owner

Good service

Too high

Our monthly bill in bge has sky rocketed these years its never below $500 and always over $1000 monthly when you pay installment they charge a fee. It isnt helping average earners we have been indebted so deeply.

Rate spike

Rates goin up because of data centers. Not a fan. Bring back the old rates, you cowards!

Perfection

This Makes Managing Payments On-Time A Breeze Probably The Best Apps (To Me) Along With GoodLeap

Horrible

Keeps glitching even when you clear the app out

App goes down too often

When it works, it is good, but the App tends to malfunction frequently, especially over almost each weekend - people use this App everyday, not just work days. The App has been inaccessible for the past days, no way to log in, it is blocked.

Does this app ever work?

Every single month I have to create a new password. As for the past 6 months the app is useless and does not work at all. I’ve uninstalled it, reinstalled it and nothing. I refuse to use the telephone payment system and pay a fee. The app needs to be fixed.

Recibo

Está muy alto la factura

Smart meters thermostats

Should have access from my phone to control my home thermostat

App doesn’t work

Cannot view my bill on app

Always Doing Maintenance

Several times a week, the BGE app is down for maintenance. Along with the much higher electricity costs year over a year, makes you wonder.

You’re expensive

I have the tiniest apartment ever, I don’t understand how it’s so much money and I was gone for a week on vacation. You guys are evil, everyone who works here is gonna get exactly what they deserve just wait God does not like greedy.

Not working

I have tried everything it will not open the app @ all

App Issue or Webpage

I believe it’s BGE webpage in general that never works but the app is convenient

Too expensive

Sad

Crashes Constantly

When I log in to the app, it crashes and logs me out. Also, please stop asking me to rate it every time I log in if I already have.

The app is fine. The company is greedy fools

Just another company that’s lost its grip on reality and just feels they charge as much as they want.

Notifications of nothing changing

Besides the fact that repairs take an unreasonable amount of time, BGE continues to send updates that nothing has changed. Do not continue to send notifications that the ETR is the same as it was yesterday and the day before. It’s frustrating enough to be out of power, it’s even more frustrating to be bombarded with reminders that BGE is slow to make repairs and that the ETR is unchanged.
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