Get it all the way together.
Absolutely deplorable. It’s so unnecessary to need to update an app every month. Every single month when I need to log in and make a payment, SURPRISE! It’s ANOTHER USELESS UPDATE!! Half the time, paying through the app is unavailable anyways for some stupid reason so I have to call in a payment.
Do they do this purposely?
This app is one of the worst ones in my billing folder. From log in (biometrics work half the time) to billing (has anyone ever been successful at seeing their past usage??) The only thing that always functions well is the ability to submit your payment. The hate for this utility company is real.
Horrible experience
Not worth even typing the review how bad it is. Nothing works.
Zero
I wish I could give 0 stars. I can’t turn off my power from my old apartment with the app and the website NEVER WORKS. Good luck getting ANYTHING from me for this electric bill. You guys suck.
This app breaks after every couple of updates
This app is such trash. They aren’t even a public utility. They are privately traded company who clearly invests very little into their customers, so not even keep an app working. This is exactly why I will continue to ask for paper bills because I can’t even access my account to see charges digitally.
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