MySCE vs My Spectrum

Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.