Get it all the way together.
Absolutely deplorable. It’s so unnecessary to need to update an app every month. Every single month when I need to log in and make a payment, SURPRISE! It’s ANOTHER USELESS UPDATE!! Half the time, paying through the app is unavailable anyways for some stupid reason so I have to call in a payment.
Do they do this purposely?
This app is one of the worst ones in my billing folder. From log in (biometrics work half the time) to billing (has anyone ever been successful at seeing their past usage??) The only thing that always functions well is the ability to submit your payment. The hate for this utility company is real.
Horrible experience
Not worth even typing the review how bad it is. Nothing works.
Zero
I wish I could give 0 stars. I can’t turn off my power from my old apartment with the app and the website NEVER WORKS. Good luck getting ANYTHING from me for this electric bill. You guys suck.
This app breaks after every couple of updates
This app is such trash. They aren’t even a public utility. They are privately traded company who clearly invests very little into their customers, so not even keep an app working. This is exactly why I will continue to ask for paper bills because I can’t even access my account to see charges digitally.
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Reporting on this app is trash
I tried repotting my blocks outage on the app and keeps claiming my street doesn’t match their records! oh but it matches fine when it’s time to collect huh!!!!
Annoying
App works ok but the constant pop up telling me to change my rate plan is just outright annoying.
Widgets
The widgets don’t work like they supposed to. Projected dollar amount never shows
Doesn’t even work
The website is already terrible, not really shocked that this app doesn’t even work and glitches constantly. Don’t waste your time
🤘
Apps open so this isn’t an app- it’s deadweight on your phone. Hasn’t worked in years and don’t expect it to in the future
IT SHOULD HAVE BEEN 5 STARS
I could have given it a 5 star because everything that I need to manage my sce account is simplified and is all in the app. I took 1 star out BECAUSE I can’t access it when im on vacation, like out of the country vacation. How can I manage my SCE if i can’t access it at my most convenient time?
Horrible billing and website
Website never works and app never works I try to pay online and it says $0 due but then I get a past due bill. What a fraudulent company. What happened to SCE!
Can’t use card
It’s kind of annoying how I can’t use my debit card to pay on the app?? Does anyone else have the same issue it’s so annoying so I still have to call and go thru the whole thing 🙄🙄 what’s the point !
Login issues
Can’t log in. Additionally, their customer support phone number is borderline nonfunctional.
Useful but frustrating
I have to log in with multi-factor every single time I open the app. Come on. It’s 2026 and it’s on my device, not a web browser.
Garbage
Absolute trash. I haven’t been able to login in over four months. Worst app on my iPhone. It’s insane. They still haven’t fixed these bugs or addressed any of the reviews.
Still not working
If you are reading all the 1 star reviews they are all right. Just tried logging in and it just keeps loading and getting stuck. Very surprised this company can’t develop a working app and adjust to today’s needs.
This "App" Never Works
EVERY TIME i try to log-in I KEEP getting redirected to the website. SDGE would NEVER give me this problem.
So bad it should be illegal
This the worst app I currently have on my phone; I don’t understand how Apple would even accept something this bad:
- Logging in is a pain: the form doesn’t even match the website’s domain to Passwords so Autofill is broken and the SMS- and email-based 2FA is a huge time waster. Ever heard of Passkeys?
- The loading indicator spins forever so the website (yeah this app is another trashy web wrapper) never loads
It’s like the app is actively preventing you from paying them. Why make it a hard for customers to pay you? This makes zero sense.
Even outside the app is terrible, trying to pay by debit/credit lands you on yet another third-party website that doesn’t even show the right balance. At what point would it be better to just stop using third parties and invest in your own app/web development?
- Logging in is a pain: the form doesn’t even match the website’s domain to Passwords so Autofill is broken and the SMS- and email-based 2FA is a huge time waster. Ever heard of Passkeys?
- The loading indicator spins forever so the website (yeah this app is another trashy web wrapper) never loads
It’s like the app is actively preventing you from paying them. Why make it a hard for customers to pay you? This makes zero sense.
Even outside the app is terrible, trying to pay by debit/credit lands you on yet another third-party website that doesn’t even show the right balance. At what point would it be better to just stop using third parties and invest in your own app/web development?
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Horrible payment system
This app sucks . It will literally split the same bill a thousands times. I had to pay 1 cent . After 6 payments on the same bill
