MySCE vs My WM

Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.