My WM vs Republic Services
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services on the go. Pay bills, track pickups, request services, and manage your account details. Get alerts for service delays and important updates.
- Manage payments and billing
- Track pickup schedules
- Report missed pickups
- Request extra pickups
- Manage multiple accounts
- Request container repair
- Edit profile settings
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
Republic Services
Manage your waste and recycling services conveniently from your mobile device. Pay bills, schedule pickups, view service schedules, and receive important alerts. It simplifies account management for all your waste and recycling needs.
- Pay bills
- Schedule pickups
- View service schedule
- Receive alerts
- Report missed pickup
- Manage account 24/7
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Do more with the touch of a button with the Republic Services app. With the Republic Services app, you can access all of your account management features. Anytime. Anywhere.: - Pay your bill - Schedule a pickup - View your service schedule - Receive weather and service-related alerts - Find new products - Report a missed pickup - Repair a container - Access your account 24/7 - Sign up for holiday schedule reminders - Rate your service New to Republic Services? Signing up is easy and free. To register all you need to get started is your service address. (To get access to all of the features of the app please have your account number accessible which is located on the front of your Republic Services bill.) Already registered on RepublicServices.com? Download the app and login today. The Republic Services app is one tool to simplify all your recycling, waste & account management needs.
Screenshots
Verdict
The clearest difference is rating: My WM at 4.5 against Republic Services's 4.2. My WM also leads on ratings volume (77K vs 3.3K) and iOS requirement (13 vs 15.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My WM holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 3.3K, so its average is the more settled of the two. Written reviews point the same way: 17% of My WM's written reviews are positive against 10% of Republic Services's.
My WM ships an update every 6 weeks, Republic Services every 2 months. The most recent releases landed on November 7, 2026 and November 6, 2026 respectively.
| Parameter | My WM | Republic Services |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) — better | 4.2 (3.3K ratings) |
| Positive reviews | 16.6% of reviews — better | 10.3% of reviews |
| Number of ratings | 77K — better | 3.3K |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 — better | 15.0 |
| Further details — not scored | ||
| Size | 86 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Republic Services, Inc. |
Customer experience
My WM
Republic Services
User reviews
My WM
From 77K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
Republic Services
From 3.3K App Store ratingsWhat we love
- 🚀 Fast service
- 👍 Convenient app
- 🚀 Quick to use
Room to improve
- 🐛 Frequent crashes
- 🐛 Login issues
- 🐛 Unreliable app
- 🐛 Glitchy updates
- 🐛 Unresponsive app
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
Republic Services
Reported bugs
4 issues- App crashes on launch
- Login issues and verification problems
- Inaccurate pickup schedule information
- Inability to link or unlink accounts
Requested features
4 requests- Accurate pickup schedule integration
- Reliable push notifications for pickup reminders
- Seamless website and app integration
- Improved account management features
In-app purchases
My WM
No in-app purchases
Republic Services
No in-app purchases
