My Spectrum Reviews: Is It Legit?

Customer Experience

Positive experience62.4% of reviews
Neutral6.2% of reviews
Negative experience31.4% of reviews

~ Based on 3,062 written reviews from the US App Store.

What users say about My Spectrum

Is My Spectrum Safe?

My Spectrum appears safe based on user ratings. AppsHunter Safety Score for My Spectrum is 96/100.

This assessment is based on 3,542,985 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 3,538,274 App Store ratings for My Spectrum.

Is My Spectrum Legit?

My Spectrum appears to be a legitimate app. AppsHunter Legitimacy Score for My Spectrum is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Updates are terrible

Updates fix nothing and just lock you out of the app until you update it which is so constant it’s annoying and pointless. Convenience kind goes out the window when you ask for more space on my phone every two weeks

Ip reservation

Doesnt work. Set it up a couple days ago and it worked fine. Now it refuses to show me ip for the computer or let me reassign the ip reservation even though the computer is still connected to the internet. Terrible app.

Useless

Strange the only feature that works is the option to pay your bill.

Terrible service

Know to get pay sometime late. Gotta give us a chance not just disconnected the service

Happy

Love my Spectrum

👍

Nice and easy

My Wife really loves Spectrum

I tried to leave Spectrum but My Wife told me no I wanna stay. She loves Spectrum

Spectrum App

Great app, allows me to view my bill and pay online!

Spectrum internet is horrendous

Their internet barely works and shuts down for days. And don’t even have the common decency to refund any money for something that doesn’t even work. What a joke.

service just isn’t reliable

Service is not reliable deal with issues every day. Constant issues. I wish somebody would come in person and check it out. But I’m always dealing with somebody over the phone or someone that’s not a human being.

My Spectrum App.

Fantastic to know I have internet service that I can trust to have a quality connection.

Older TVs

I have a 2019 Sony TV. WiFi connection works great on my iPhone and iPad. Not so much on my TV. It appears that the router settings need to be adjusted for an Android system. Trying to talk to someone at Spectrum and asking for help is impossible.
If you have new equipment you’re OK. Past 3 years and it’s a crapshoot
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Internet

It was very easy to set up

Good

Good

Instructions on how to do things

I’ve tried to set to tape what I want to watch later, but it does OK but when I go into find what I’m looking for I do not find the programs that has been taped for me. There was no training on this. There’s no book on this if there’s any kind of information that you can send to me or if you can mail me something on how to operate that remote and all that good stuff because it is not looking to be a easy task at all and it’s making me wonder if I did the right thing or not by changing but I’m willing to learn. I just need some information on how to do it. Thank you and have a great day.
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Internet

Internet is to expensive . Old customers should get deals like the ones who sign up

25 de Octubre Actualice la cuenta y el Estado de facturación el 26 es de más?

Espero las Actualizaciones que hacen sea cierto

Great internet

I love SPECTRUM. I’ve been having SPECTRUM for quite a while, and I’ve had no problems with them. Great customer service and a great company.

by far the worst isp on the planet

title says it all. i've used spectrum for years, even when it was time warner and even before that. by far spectrum is the WORST. it's been down 3 times today. if i had a clear view of the north sky i'd use starlink in an instant. i'd even pay double not to use spectrum. unfortunately fiber is not available in my area yet some i'm stuck with the worst of the worst. yuk!

You know when their products or offerings suck when they won't allow public comments on their X or FB profiles. lol! keep trying Spectrum.

Dev's response has to be the alltime worst AI response ever.

SPECTRUM. YOUR ACTIONS SPEAK LOUDER THAN WORDS. YOUR ACTIONS ARE NONEXISTENT AND YOUR WORDS ARE MEANINGLESS!

Update. Gonna leave a log of the date and hours down so its public

I now have at&t internet ait as failover connected to my UDM Pro. i'm blocked in site wise so can't use starkink

30 Sept 26 12 hours
4 Oct 26 1/2 hour
14 Oct 26 6 hours
21 Oct 26 4 hours
26 Oct 26 4.5 hours
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BT

I cannot use app on my mobile. Only on
My MacBook it works not on my iPhone