My Spectrum User Reviews

What users say

Top reviews

Great service

I have sprectrum thru my apartment. It includes everything tv, apps and more. I recently open my account with them and I was able to get my new phone with them. No contracts and it was fast and easy to apply.

Day 1 outage

Day 1 outage… worked for few hours then not sure what happened overnight. No service in the morning. Model is blinking blue and router is red after many ties to connect. App failed to fix.

Seniors choice

We all need a discount in a senior living complex. Hope a company can help all complexes:)

Doesn't work most of the time

App doesn't let you restart motem or router, always forced to manually do it and it still has issues. Internet is down most of the time. Tired of paying for a internet service that rarely works.

Chiquis

Just received my equipment and instructions very clear easy to understand

Nice

I’ve always been with Spectrum back when it was Time Warner I left because I was spending too much money on cable. I am so happy to be back to my familiar channels.

My Spectrum

Been with them since the jump, they are always hands on and there to help. Quick to send out if there is a chance I can’t understand troubleshooting over the phone. Thanks for being there and being my provider, spectrum!

Awful

Doubles in price within a couple years and doesn’t work half the time💀💀 worst provider 🤦‍♀️

My spectrum

I have Spectrum at the Summit where I live. I appreciate the specialty apps provided. I enjoy Paramount, Disney, Hulu, HBO and more.

Confused

, I went to a spectrum location and they said that they couldn’t take my payment.😏

Easy to use app

I don’t have trouble at all using the app to make payments. I am not technical savvy at all. A few times I had to pay late fees because I can’t use the apps it’s so frustrating. I love the app and spectrum customer service.

Monopoly

Spectrum worse internet hands down. But they know how to monopolize entire neighborhoods like mine so you have no other choice.

Good job

Always handling what I need done..

Easy

Easy app. Very user friendly

Useless

They removed the ability to download or share your “printable statement” directly on the app. Viewing a “printable statement” simply shows you the statement with the option to zoom in or out. If I can’t save the file or share it via email/airdrop/text then it’s not printable because there’s no way to get the statement into pdf format for printing. Why would they remove this feature??
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Great online bill pay

It’s Great to have excess to pay your Bill on Line

Now the service is not the Great
Some I have no internet service
it goes down a lot
For whatever reason
And I work from home and that’s a really an inconvenience for me cause it puts me behind on my job and task for work !

Service keep going out

Need to be remembered for service going out all the time but other than that it’s good

B

Get

Exelente servicio

Un exelente y facil de manejar esta app y me gusta por lo sencillo que puede ser y muy beneficioso para el cliente muchas gracias

Install

Great job today! Professional and fast.