My Spectrum Reviews: Is It Legit?

Customer Experience

Positive experience62.7% of reviews
Neutral6.2% of reviews
Negative experience31.1% of reviews

~ Based on 2,958 written reviews from the US App Store.

What users say about My Spectrum

Is My Spectrum Safe?

My Spectrum appears safe based on user ratings. AppsHunter Safety Score for My Spectrum is 96/100.

This assessment is based on 3,511,780 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 3,511,780 App Store ratings for My Spectrum.

Is My Spectrum Legit?

My Spectrum appears to be a legitimate app. AppsHunter Legitimacy Score for My Spectrum is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pikos

Great tools

Great!

Great response time to my questions and concerns

Ok

Okey

Not a satisfied customer

Apparently this is the only provider that I can use in my area. Regardless of when you pay your bill the service sucks.

Tv

I tried to get a live person to get help with channels, and all I got was some bot! I have paid for Spectrum for years, when my family and friends were leaving you, and I now realize they were right…Time is up now!

Super simple, very helpful

Made it easy to set up !

No contract? Right!

They make it hard to stop your service. They will charge you for the next month after you return your equipment. Beware!!!!

Great app

This is a great app very easy to navigate. And very easy to troubleshoot any issues you might have with your cable tv , internet, cell service

Excellent service

Despite the long wait, Xavier was extremely helpful and was able to help with all my concerns. He also explained set up very very well. Great experience.

Customer service

Excellent customer service received by Kevin at the Chino Hill store. He was amazing so patient and knowledgeable.

Not bad but not great

My only real problem is its kind of expensive. And they screwed me out of nearly 90$ recently, because THEY forgot to cancel my mobile plan, after i told them i didn’t want it anymore. So that was annoying. But the service itself is good.

Fantastic App

Love this app love everything about how easy it is to use, how I can see everything at a glance, how quick and easy it is to log in, and I’ve always been a huge spectrum fan so having all of it in one place is amazing!

by far the worst isp on the planet

title says it all. i've used spectrum for years, even when it was time warner and even before that. by far spectrum is the WORST. it's been down 3 times today. if i had a clear view of the north sky i'd use starlink in an instant. i'd even pay double not to use spectrum. unfortunately fiber is not available in my area yet some i'm stuck with the worst of the worst. yuk!

You know when their products or offerings suck when they won't allow public comments on their X or FB profiles. lol! keep trying Spectrum.

Dev's response has to be the alltime worst AI response ever.

SPECTRUM. YOUR ACTIONS SPEAK LOUDER THAN WORDS. YOUR ACTIONS ARE NONEXISTENT AND YOUR WORDS ARE MEANINGLESS!

Update. Gonna leave a log of the date and hours down so its public

30 Sept 26 12 hours
4 Oct 26 1/2 hour
14 Oct 26 6 hours
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Internet is always down

My internet is always conveniently down every weekend and it’s super slow. My bill has doubled in 3 years

The

The only reason

Amazing

I loved spectrum the only reason I switched was because my apt didn’t cover it but after I switched turns out I could’ve kept it, will be going back

Doesn’t work

It simply Doesn’t work, it won’t open and it work won’t log in!

Tv/ internet

I have the spectrum app and I am not able to watch most channels even LOCAL channels, they are there. I dislike having to get out of the app to watch free local channels. So hardly use it. Internet service is good however too pricey for the internet service I’m home 4 hrs a day I have to work to survive, not your fault. Thank you.
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Spectrum Services

Spectrum is the most trusted internet provider in my area. Thank you for your reliability, the only problem is when the power goes out in our area, we lose service too, other than that. Best ISP I’ve ever had.

Service

Love the service I have, just have to go through leaps and bounds to handle serious matters. Other than that, I absolutely love spectrum service and application