The App’s Fine, The Business, Terrible
Transferring service has been the worst experience of my life. Not only have they struggled to move my service twice in the same apartment complex involving hours of phone calls, resetting the modem and router, and trying everything under the sun, but they also kept trying to upsell in spite of me telling them I was in no mood to deal that and I had to shut them down multiple times and call until they realized they failed to turn my WiFi on and I had to force them to send a technician to fix it. Once the contract is up I’m switching services.
Show more
Bueno
Muy bien
Not worth it
Even if this is your last resort, avoided all cost. this is the way I felt after missing two activities on two different dates. Monday and Tuesday. Yesterday my bill was reduced. I only paid about 7% of the usual bill. That is what I was charged.
Simple and user friendly
Simple and user friendly, i like when the app is actually helpful. The online payments are easy to complete love it
PayTheMost.GetTheLeast
Forever bouncing and lost signal. Can’t rely on basic services. Garbage. Cheap.
Internet Pause Schedule
Love the app and it’s features but I request we can just limit a devices amount of online time instead of just a schedule. For instance limit online use to one or two hours regardless of time of day parameters also set.
Poor service
My billing was not done for last month after moving and changing services. So a month later I am billed over double what I was told what my new price would be! Of course where I live we are limited on what we can have for Internet so they screw with the pricing all the time! When you contact any one through the app they never help you they just talk down to you and never explain the question you ask and say “well at least you don’t have late fee.” But I also do not want a bill double or triple what I was told it would be!!
Show more
Fix
Will not let me click anything on the app can’t pay my bill or anything since the update needs fixed also can’t view mobile service plan
Wish my area had a better provider
Spectrum and the app are terrible. Wifi always breaks, tech supp obey the phone and in person can never Foxx or and they keep raising the price? I can't even use the app when the internet is down more than half the time so I can't even report it. Worst internet to exist I'm thinking about moving into a new place just because how bad this is
Show more
Genuinely one of the worst WiFi services and the app is equally as terrible
Don’t get spectrum save yourself
Spectrum app
I like making my payment on here!
Cable
The cable and internet is way too high for senior citizens on a fixed income.
Unreliable
We had Spectrum for about 7 months and it was constantly going out for hours or days every week. Very unreliable. Very disappointing. Went back to Starlink and never a problem.
Easy Access
The app is incredibly simple to use, gets me right where I wanted to be to conduct my business, pay my bill and I'm done. It's great! Thank you!
App so easy to use
This app is very user friendly. I was able to upgrade my plan while out to breakfast, with just a couple clicks, the day before before making an international trip. Worth it!
Easy to set up the internet and fast connection.
I love the self-connection of the internet and the speed.
Gxjcjf
Hcjciclvlhj
Adding new equipment.
Spectrum has very easy to follow directions.
Hello
I love it . It’s actually really good
Installation
Justine the technician who installed my internet after it has been defective for 3x was able to help me. He was so nice and went extra mile to make my wire looked better. Five star for him really
