Reliant vs My Spectrum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
My Spectrum
Manage all your services in one place. Pay bills, track data usage, troubleshoot internet, and explore TV options. Get notifications and support without appointments.
- Pay bills and enroll in Auto Pay
- Manage mobile data usage and plans
- Troubleshoot WiFi and internet connections
- View TV channel lineups and streaming apps
- Self-install equipment
- Chat with customer service
- Receive service notifications
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One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.
Screenshots
Verdict
The clearest difference is update cadence: My Spectrum at every 5 days against Reliant's every 5 weeks. My Spectrum also leads on ratings volume (3.5M vs 20K) and review sentiment (63% vs 45%). Reliant's advantage is monetization model (free vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.8 for My Spectrum. That said, the two scores are not equally well evidenced: My Spectrum has 3.5M ratings behind it against 20K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Reliant's written reviews are positive against 63% of My Spectrum's.
Reliant ships an update every 5 weeks, My Spectrum every 5 days. Both last shipped on October 20, 2026.
| Parameter | Reliant | My Spectrum |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (20K ratings) — better | 4.8 (3.5M ratings) |
| Positive reviews | 45.5% of reviews | 62.7% of reviews — better |
| Number of ratings | 20K | 3.5M — better |
| Update frequency | Every 5 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #15 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 16.7 |
| Further details — not scored | ||
| Size | 204 MB | 225 MB |
| Age rating | 4+ | 17+ |
| Developer | Reliant Energy Retail Holdings, LLC | Charter Communications |
Customer experience
Reliant
My Spectrum
User reviews
Reliant
From 20K App Store ratingsWhat we love
- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data
My Spectrum
From 3.5M App Store ratingsWhat we love
- 🚀 Effortless sign-up and setup
- 🚀 Lightning-fast internet speeds
- 👍 Convenient mobile service with unlimited plan
- 👍 Reliable and consistent service
- 👍 Helpful and professional customer service
Room to improve
- 🐛 App issues and glitches
- 🔒 Security concerns with account access
- 💰 Expensive pricing and hidden fees
- 🤔 Inconsistent and unreliable internet connection
- 👎 Poor customer service and billing issues
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
My Spectrum
Reported bugs
3 issues- App authentication issues
- Inability to manage account and make payments through app
- Unexpected charges and billing problems
Requested features
5 requests- Improve app functionality and user experience
- Provide better security features like two-factor authentication
- Offer more transparent and flexible pricing options
- Enhance reliability and consistency of internet service
- Improve customer service and communication
In-app purchases
Reliant
No in-app purchases
My Spectrum
No in-app purchases
Questions
Is Reliant free?
Is My Spectrum free?
Which has better reviews, Reliant or My Spectrum?
Do Reliant or My Spectrum have ads?
Which is updated more often, Reliant or My Spectrum?
Other comparisons
