Duke Energy

Duke Energy

Duke Energy Corp

163K ratings
700 reviews
#190 in free Utilities
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • March 27, 2019
  • August 5, 2026
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About

Manage your energy accounts conveniently from your mobile device. View and pay bills, report outages, track energy usage, and access customer support. Save money with energy-saving offers.

Easy login with Touch ID/Face ID
View and pay bills
Report power outages
Track energy usage
Set up bill reminders
Access energy-saving offers
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What users say

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What's New in Duke Energy

7.9.0

August 5, 2026

• We made some updates to make the app even more awesome.

Charts

Top Free

📉 190-10

Utilities

This app dropped -10 positions in Utilities chart.

Last updated on August 28, 2026.

User reviews

Bill too high

Tired of my bills being high. It was never this high and last year I had kids in the house.

Easy to pay

100 %

Money Racket

The app itself works great but the company is greedy and overcharges and constantly tries to raise prices. It is a monopoly and I do pray that one day they get sued and forced to pay out for the things they have done. They raise prices for their mistakes like the contamination of waters and pole work…. That’s not the customers problem why not take that out of the pockets of the upper management making 6+ figures
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No return call. No explanation. Have contacted.

Contacted you again twice regarding one of our 4 accounts this one at 959 20 18th St. North St. Petersburg apartment 11 the Bill is erratic. Nobody lives there air-conditioning was not even on when it first went up. I need someone to contact me. This is going on three months now.
Chats calls. No feedback or reply
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Nice

Easy, quick and like the app

Developer apps

User experience

🐞

Reported Bugs

4 issues

Daily usage graphs not working

Bug

Unable to log in consistently

Bug

Payment information not saving properly

Bug

App redirects to website instead of in-app functionality

Bug

Requested Features

5 requests

Add last month/last year usage comparison

Feature

Display dollar amount in addition to kWh

Feature

Improve outage map and notifications

Feature

Implement two-factor authentication

Feature

Allow scheduling of bill payments

Feature

FAQ

What can I do with the Duke Energy app?

The Duke Energy app allows you to manage your energy accounts from anywhere. You can view and pay your bills, report power outages and receive restoration updates, track your energy usage, and access energy-saving offers. It also provides easy login options and customer service contact.

How do I pay my bill with the app?

You can easily view your current bill and billing history within the app. The app also allows you to set up automatic payments and reminders, ensuring you never miss a due date. You can compare your current bill to previous months and the previous year.

What if I experience a power outage?

If your power is out, you can report it directly through the Duke Energy app. The app will provide you with updates on the estimated time for restoration, helping you stay informed during an outage.

Is the Duke Energy app free to use?

Yes, the Duke Energy app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description, indicating it is a complimentary service for customers.

Can I track my energy usage with this app?

Yes, the app provides features to track your past and recent energy usage. This allows you to better understand your consumption patterns and identify opportunities to manage your energy use more effectively and potentially save money.