Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.
Summarized from real user reviews of My altafiber. Based on 8.2K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Utilities app.
4.0.21
May 21, 2026
Bug Fixes
4 issues
App crashes frequently
Perpetual loop between app and App Store
4 requests
Add time-based authenticator for two-factor authentication
Improve payment scheduling options
The My altafiber app allows you to manage your altafiber phone, internet, and Fioptics TV accounts. You can pay your bill, view billing and payment history, set up recurring payments, enroll in paperless billing, and manage your online profile. It also provides access to service information, a help center, and contact options.
Yes, the My altafiber app is free to download and use. It requires an active altafiber account to access its features. There are no in-app purchases or ads mentioned.
The app manages altafiber phone, internet, and Fioptics TV services. You can view your current services, check for available services at your address, and see your Fioptics TV equipment and channel lineup. App capability is based on your subscribed services.
The app offers several ways to get help. You can find quick answers in the Help Center, troubleshoot basic service issues, chat with a live altafiber representative, send a question via email, or call for 24/7 customer service, sales, and technical support.
To use the My altafiber app, you need an active altafiber account. The functionality available within the app is dependent on the specific services you have subscribed to.
