Poor support and contradicting
After dealing with an individual who kept parking in my spot and me sending Parkade images of the car and license plate, they did nothing. Then, I quoted their own terms of service and mentioned how their support wasn’t followi g them. They kept denying everything even though the evidence and terms of service were proof they aren’t following their own rules. It’s clear they don’t want to take any respinsibility even for the things they should be according to their own terms of service.
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Don’t care about customers
Poor customer service and completely ineffective at remediating parking issues. Someone was parked in my parking spot for a week and Parkade wouldn’t do anything about it, except issue fees to the vehicle owner, who obviously didn’t see them or care to pay them. They refused to tow the vehicle and I had to switch to a different parking spot every 12 hours. No credit to my account, no refund—they truly don’t care about you and put all the work on you to solve any parking issues.
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Response from developer
Hi there, Sorry to hear your experience with Parkade wasn't great. Our enforcement policies are set in collaboration with your building management team. They may require vehicle owners be notified before towing is approved or requested. We realize this isn't the best solution for the affected person whose spot is taken, but it sounds like you were able to get a temporary spot while we worked with the building and car owner.
Avoid at all costs
Might be the worst parking app for apartments of all time. They have no way of managing conflicts, other than fees, cool, that doesn’t give me a spot when all others are booked up.
They change their UI in unhelpful ways constantly, like maybe listen your customers, or add a way to do so, also no one cares you changed your logo, maybe work on actual fixes rather than a cool logo.
They have raised $17 million to date, but idk how, when they can barely solve a single simple parking problem.
They change their UI in unhelpful ways constantly, like maybe listen your customers, or add a way to do so, also no one cares you changed your logo, maybe work on actual fixes rather than a cool logo.
They have raised $17 million to date, but idk how, when they can barely solve a single simple parking problem.
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Response from developer
Hi there, Thanks for sharing your feedback! Our enforcement procedures are set in collaboration with your property manager. We'd love to hear more about the changes that negatively affected you in the app if you can share your thoughts at hello@parkade.com.
Say goodbye to your parking
To all of the reviewers - report this app to the App Store support. They can’t get away with this.
I agree with all of the reviews- this is a terrible, dishonest, disgusting company that is ultimately an absolute nightmare to deal with. We never had issues with parking and as soon as our building switched to them we all experience the same issues.
Long story short you will lose access to your parking sport which you are paying for by the way.
I agree with all of the reviews- this is a terrible, dishonest, disgusting company that is ultimately an absolute nightmare to deal with. We never had issues with parking and as soon as our building switched to them we all experience the same issues.
Long story short you will lose access to your parking sport which you are paying for by the way.
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Not at all
These parking apps bring 3-party data brokers. The attack surface for mobile parking is widely accepted? Why?