My altafiber vs AES Ohio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My altafiber
Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.
- Pay and view billing history
- Manage recurring payments and eBill
- Register and manage online profile
- View current and available services
- Access TV channel lineups
- Live chat and email support
- Find store locations
Read full descriptionHide full description
My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV
AES Ohio
Manage your energy payments with custom offers and personalized deals. Gain insights into your energy usage to find smarter ways to save.
- Custom energy payment offers
- Personalized deals on gear and services
- Detailed energy usage trends
- Energy saving tips
Read full descriptionHide full description
Here’s what you can do with AES Ohio: Make energy payments predictable with a custom energy offer. Receive personalized offers and deals through the app on gear and services that will help you save even more on energy. Get detailed information on your energy-trends to help you find ways to use energy smarter.
Screenshots
Verdict
The clearest difference is review sentiment: My altafiber at 85% against AES Ohio's 0%. My altafiber also leads on rating (4.8 vs 1.7) and ratings volume (8.2K vs 15). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My altafiber holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: My altafiber has 8.2K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 85% of My altafiber's written reviews are positive against 0% of AES Ohio's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | My altafiber | AES Ohio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8.2K ratings) — better | 1.7 (15 ratings) |
| Positive reviews | 85.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 8.2K — better | 15 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 60 MB | 110 MB |
| Age rating | 4+ | 4+ |
| Developer | Cincinnati Bell | Motor EV LLC |
Customer experience
My altafiber
AES Ohio
Bugs and requests
My altafiber
Reported bugs
4 issues- App crashes frequently
- Perpetual loop between app and App Store
- Inability to view bill details
- Persistent payment reminders even after payment is made
Requested features
4 requests- Add time-based authenticator for two-factor authentication
- Improve payment scheduling options
- Provide more detailed account information and usage data
- Enhance customer service and communication channels
AES Ohio
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My altafiber
No in-app purchases
AES Ohio
No in-app purchases
Questions
Is My altafiber free?
Is AES Ohio free?
Which has better reviews, My altafiber or AES Ohio?
Do My altafiber or AES Ohio have ads?
Which is updated more often, My altafiber or AES Ohio?
Other comparisons















