Comparison

My altafiber vs AES Ohio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My altafiber

Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.

Highlights
  • Pay and view billing history
  • Manage recurring payments and eBill
  • Register and manage online profile
  • View current and available services
  • Access TV channel lineups
  • Live chat and email support
  • Find store locations
Features
Read full description

My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV

About

AES Ohio

Manage your energy payments with custom offers and personalized deals. Gain insights into your energy usage to find smarter ways to save.

Highlights
  • Custom energy payment offers
  • Personalized deals on gear and services
  • Detailed energy usage trends
  • Energy saving tips
Features
Read full description

Here’s what you can do with AES Ohio: Make energy payments predictable with a custom energy offer. Receive personalized offers and deals through the app on gear and services that will help you save even more on energy. Get detailed information on your energy-trends to help you find ways to use energy smarter.

Screenshots

My altafiber4 screens
AES Ohio4 screens

Verdict

The call

The clearest difference is review sentiment: My altafiber at 85% against AES Ohio's 0%. My altafiber also leads on rating (4.8 vs 1.7) and ratings volume (8.2K vs 15). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My altafiber holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: My altafiber has 8.2K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 85% of My altafiber's written reviews are positive against 0% of AES Ohio's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

Scorecard5 real differences · 5 level
My altafiber versus AES Ohio: the parameters behind the verdict, then further details
ParameterMy altafiberAES Ohio
PriceFreeFree
Rating4.8 (8.2K ratings) — better1.7 (15 ratings)
Positive reviews85.0% of reviews — better0.0% of reviews
Number of ratings8.2K — better15
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better16.4
Further details — not scored
Size60 MB110 MB
Age rating4+4+
DeveloperCincinnati BellMotor EV LLC

Customer experience

My altafiber

All ratings8,181 ratings
Positive96.6%
Neutral1.3%
Negative2.1%
Written reviews227 reviews
Positive85.0%
Neutral2.2%
Negative12.8%

AES Ohio

All ratings15 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

My altafiber

Reported bugs

4 issues
  • App crashes frequently
  • Perpetual loop between app and App Store
  • Inability to view bill details
  • Persistent payment reminders even after payment is made

Requested features

4 requests
  • Add time-based authenticator for two-factor authentication
  • Improve payment scheduling options
  • Provide more detailed account information and usage data
  • Enhance customer service and communication channels

AES Ohio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My altafiber

No in-app purchases

None

AES Ohio

No in-app purchases

Questions

Is My altafiber free?
My altafiber is free to download, with no in-app purchases.
Is AES Ohio free?
AES Ohio is free to download, with no in-app purchases.
Which has better reviews, My altafiber or AES Ohio?
My altafiber is rated higher. My altafiber averages 4.8 out of 5 from 8.2K ratings, while AES Ohio averages 1.7 from 15 ratings.
Do My altafiber or AES Ohio have ads?
Neither My altafiber nor AES Ohio shows ads.
Which is updated more often, My altafiber or AES Ohio?
My altafiber ships an update every 2 months, and AES Ohio every 2 months. Most recently, My altafiber was updated on November 2, 2026 and AES Ohio on November 4, 2026.

Other comparisons