Best Altafiber Assist Apps

Virtual Assist

by Allstate Insurance Company

Free

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

SmartHub

by National Information Solutions Cooperative

Free

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

Tech Coach

by Asurion Mobile Applications Inc

Free

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

NinjaOne Assist

by NinjaRMM LLC

Free

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

TestFlight

Beta testing made simple

Free

Easily test pre-release versions of apps and App Clips. Provide feedback to developers before public launch. Receive invites via email or public link.

Protection 360®

Tech support, tips & more

Free

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

FirstNet Assist

All help, all the time.

Free

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

Customer App - Zoho Assist

Live Screen Sharing & Support

Free

Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.

ASK4 Diagnostics

Network tests to help support.

Free

This utility app performs various network tests and diagnostics. It's designed to help support agents quickly identify and resolve internet connectivity issues. Share the collected data with a support representative to expedite problem-solving.

Timeless Wifi

by TIMELESS TELECOM LTD

Free

Manage your WiFi services with this app, offering features like package subscriptions, order tracking, and agent management. It also includes network speed tests, customer service, and e-invoice generation for a complete WiFi solution.

Digicom UP

Client Panel

Free

Manage your internet plan, pay bills securely, and monitor usage. Control children's online time, test internet speed, and get real-time support. Access offers and update personal information easily.