Rapid Response Assist
Hitachi Rapid Response Assist
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Free
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About
Rapid Response Assist - You can connect simple and fast with your support expert to achieve issue solutions and higher system availability to secure your systems from risks and failures.
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What's New in Rapid Response Assist
26.0.0
November 4, 2026
- Automated Task Generation: When creating a ticket manually, predefined tasks are automatically added based on the ticket type (if preconfigured in the Management Panel). This ensures standardized work steps for all maintenance activities – now for unplanned tickets, as already available for planned maintenance. - Quick Asset Creation: Create new assets directly from your mobile device, including photos, serial numbers, and asset types.
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