Rapid Response Assist
Hitachi Rapid Response Assist
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Free
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About
Rapid Response Assist - You can connect simple and fast with your support expert to achieve issue solutions and higher system availability to secure your systems from risks and failures.
What's New in Rapid Response Assist
25.0.0
October 7, 2026
- Filter tickets by creation date ("Created on") to quickly see at a glance what was reported in the last 24 hours or 3 days. - Scheduled maintenance orders can now automatically include tasks created from the template. Ticket templates can be configured in the web app.
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