Rapid Response Assist
Hitachi Rapid Response Assist
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Free
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About
Rapid Response Assist - You can connect simple and fast with your support expert to achieve issue solutions and higher system availability to secure your systems from risks and failures.
What's New in Rapid Response Assist
24.0.0
September 9, 2026
- Automatically translate voice-to-ticket inputs to standardize data in your company language. - Mark defects or important details directly on photos during ticket creation or in comment attachments. - Customize your drawings with various colors and stroke options and use the undo function for quick corrections. - Maintenance tickets now appear in your list based on individual lead times, as configured in the web app.
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