GEBHARDT Visual Support
GEBHARDT Intralogistics Group
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Free
About
Have you detected a malfunction in your material flow system? No problem! With GEBHARDT Visual Support, we bring technical knowledge to any place at any time. Our service experts will receive a live view of the potential problem through a video call, which increases the effectiveness and efficiency of fault analysis and enables immediate troubleshooting. The experts will guide you in performing repairs and tests by superimposing technical drawings or instructions via image overlay.
Added value:
- No long waiting times
- Reduced downtime
- Faster ROI
- More efficient help for on-site personnel
- Develop and increase the know-how among your maintenance staff
- No time lost on travel
GEBHARDT Visual Support App allows you to solve problems efficiently and increases your system availability.
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What's New in GEBHARDT Visual Support
21.0.1
June 9, 2026
- Create tickets on iOS using AI-powered voice input (rolling out in phases) - Automatically fill ticket fields from spoken message - Review and adjust AI input before submitting (human-in-the-loop) - Faster ticket creation with a simplified flow and fewer steps - Configure relevant ticket fields for ticket creation - Set mandatory fields to improve data quality
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