KASTO VisualAssistance vs GEBHARDT Visual Support

KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair. Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts for real-time visual assistance and information in the event of breakdown or maintenance works. This enables • a significantly faster and more accurate exchange of information • an increase in the proportion of remote repairs • an increase in availability and productivity • a reduction in maintenance costs All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).

Have you detected a malfunction in your material flow system? No problem! With GEBHARDT Visual Support, we bring technical knowledge to any place at any time. Our service experts will receive a live view of the potential problem through a video call, which increases the effectiveness and efficiency of fault analysis and enables immediate troubleshooting. The experts will guide you in performing repairs and tests by superimposing technical drawings or instructions via image overlay. Added value: - No long waiting times - Reduced downtime - Faster ROI - More efficient help for on-site personnel - Develop and increase the know-how among your maintenance staff - No time lost on travel GEBHARDT Visual Support App allows you to solve problems efficiently and increases your system availability.