Körber Xpert View vs GEBHARDT Visual Support

Körber’s remote service Tool is a real-time collaborative solution for fast troubleshooting, increased productivity, availability, and quality, whilst reducing maintenance cost. With Körber Xpert View a Service specialists and crucial information for your inhouse technicians are at your finger tips when you need them most. Real-time knowledge sharing and troubleshooting, audio-visual connections, as well as documentation with checklists and videos will support your maintenance and service teams on your shop floor with maintenance and component replacement. Our Körber machine experts will assist your technicians every step of the way. By sharing real-time visual information error-less maintenance can be assured. • Enhanced expert support • Knowledge sharing in real-time • Full HD video and audio streams • On-screen online instructions • Documentation with checklists, pictures and videos • Additional apps for smart glasses on request

Have you detected a malfunction in your material flow system? No problem! With GEBHARDT Visual Support, we bring technical knowledge to any place at any time. Our service experts will receive a live view of the potential problem through a video call, which increases the effectiveness and efficiency of fault analysis and enables immediate troubleshooting. The experts will guide you in performing repairs and tests by superimposing technical drawings or instructions via image overlay. Added value: - No long waiting times - Reduced downtime - Faster ROI - More efficient help for on-site personnel - Develop and increase the know-how among your maintenance staff - No time lost on travel GEBHARDT Visual Support App allows you to solve problems efficiently and increases your system availability.