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POINTR Easy Remote Support

POINTR Easy Remote Support

Collaborate, Document, Report

0 ratings
2 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • April 4, 2016
  • December 1, 2025

Features

Developer

Delta Cygni Labs
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POINTR Easy Remote Support screenshot #1 for iPhone
POINTR Easy Remote Support screenshot #2 for iPhone
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POINTR Easy Remote Support screenshot #4 for iPhone
POINTR Easy Remote Support screenshot #5 for iPhone
iphone
ipad
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About

This app facilitates real-time remote collaboration and support using video, audio, and augmented reality. It enables experts to guide field technicians, improving efficiency and reducing downtime through features like group calls and field notes.

✓Augmented Reality annotations
✓Group-call up to 5 participants
✓Guaranteed image quality on low bandwidth
✓GDPR compliant
✓External camera support
✓Field notes and session recording
✓Whiteboard for brainstorming
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What's New in POINTR Easy Remote Support

2.6.304

December 1, 2025

Update notification system

User reviews

Most RecentHighest RatedLowest Rated

Just Down loaded to my phone.

Can’t get out of phone number verification screen! Put number in and it won’t let me initiate the verification! Super frustrating! How do I get support? No way to get into app if stuck at phone number verification!
Regenerative HealthRegenerative Health

Response from developer

Hi Regenerative Health, We have released quite many new features and improved the usability of registering your POINTR account. Would you like to give another try? Best regards, DCL team

Does the job, but mobile interface could be improved

Hello, our company is becoming a big user of Point R for remote service applications. The app is great and it works!

However, the interface is very much adapted to tablets — and is not ergonomic on smartphones. It would be great if you could develop a specific smartphone interface, with bigger buttons and a possibility of vertical screen orientation.

Thanks in advance!
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SafujingSafujing

FAQ

What is POINTR used for?

POINTR is used for industrial remote support, enabling real-time collaboration, documentation, and reporting through video, audio, and augmented reality features. It helps experts guide field technicians for improved processes and reduced downtime.

Does POINTR support multiple users in a call?

Yes, POINTR supports group calls with up to 5 participants, allowing multiple experts or technicians to collaborate simultaneously on a remote support session.

Can POINTR be used with low bandwidth connections?

Yes, POINTR is designed to provide guaranteed image quality even with low bandwidth connections, ensuring reliable communication for remote support.

Is POINTR compliant with data privacy regulations?

Yes, POINTR is compliant with GDPR for data privacy and security, ensuring that user data is handled responsibly.

What devices can POINTR be used on?

POINTR is available for iPhone, iPad, and iPod devices, making it accessible for a wide range of users in the field and in expert roles.

How often is POINTR updated?

The latest version of POINTR is 2.6.304, and it was last updated on December 1, 2025. This indicates a commitment to ongoing development and improvements.

Does POINTR have ads?

No, POINTR does not contain advertisements, providing an uninterrupted user experience for remote support sessions.

What are the main benefits of using POINTR for remote support?

POINTR offers direct knowledge transfer on-site, faster service, reduced downtime, and improved processes through its AR capabilities, group calls, and comprehensive documentation features.