POINTR Easy Remote Support vs PI Remote Assistance App

Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!

Experience PI’s superb Customer Service in a new and digital way. Based on the “See What I See” (SWIS) technology of Iristick’s smart glasses this enables our Service Engineers to literally look over your shoulder while you are working on and with your PI products.