POINTR Easy Remote Support vs HyperTunnel

Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!

HyperTunnel’s expertise delivery platform connects frontline workers with remote experts through mixed reality, helping teams reduce travel costs and solve problems faster. Teams can collaborate across locations and time zones as if they were side by side. Using just a mobile device, frontline workers can scan a worksite to create a 3D digital twin. Remote experts can immerse themselves in the digital twin using VR to see the environment and provide guidance as if they were on site. The worksite and digital twin stay synchronized. Photos, videos, arrows, and other spatial annotations created in either environment appear in the same location in both, putting expertise exactly where it’s needed. Collaborate in real time with HyperCall, or share expertise asynchronously with HyperNotes—detailed 3D messages that teams can record and play back in the context of the worksite.