What about fixing this Dual-WAN mess?
The Dual-WAN feature is marketed in a few of the Cloud Gateway devices. And I bought a couple of different units for a couple of differing situations. The Dual-WAN is troublesome to say the least and it’s a PITA to literally everyone. Look at Reddit and Facebook pages stating… only use failover when load balancing is touted as a feature. Some state..: doesn’t work. And getting either of these scenarios to work is not easy at all and frankly hardly works when you think you got it. UBNT has made other features easier to use, easier to enable or implement, but this one lags behind dramatically in actually working by the 10th or 20th try and why do so many Net-Admins say… just use failover. Seems like some work/six sigma could be focused here. The age of dual WANs is here and I’d hoped that the marketed feature would be a bit more baked before it was rolled out.
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Best visibility for entire IT infrastructure
UniFi has truly changed how quickly we can access our equipment, determine if there is an issue and resolve it if there happens to be one. Very rare if there is.
Terrible Experience
I am using both the Android and iOS. They behave differently. Getting my gear online had me banging my head for hours.
Notifications are still not working
Notifications are still not working when rules are set. technical support doesn’t provide very good assistance when troubleshooting certain issues, and takes about a week to get an answer to an already produced troubleshooting step. those details can be reviewed by QA to protect the privacy of the issue and not be used as an exploit.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work. It’s upsetting to see such a great product because e waste so quickly.
I’d really enjoy seeing this actually work as intended. I’ll fix the reviews when that happens. Something tells me these devs or engineers are the ones retaliating or are responsible for this not working correctly after several patches.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work. It’s upsetting to see such a great product because e waste so quickly.
I’d really enjoy seeing this actually work as intended. I’ll fix the reviews when that happens. Something tells me these devs or engineers are the ones retaliating or are responsible for this not working correctly after several patches.
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Initial review
Relatively easy to set up. Added some hardware. AP it saw and adopted no problem. Added two cameras. One it saw and adopted no problem. The second exact same camera it didn’t see or adopted. Had to reset the switch and it saw the second and adopted. All three devices worked great for two days. After two days the gateway disconnected and would not reconnect. AP continues to work. Cameras did not. Screen on the gateway said to contact Unify support. All it said on my phone is it couldn’t connect. Instead I unplugged and replugged. It started working again. This is used in a 2nd home so I hope Support can get it going if it goes down when no one is here. Would be a long trip to come back to unplug to reset and reset. We’ll see if this continues to happen.
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