UTR usage is painful
This is very painful to use if all you have is the UTR. Too many taps and the authorize screen too erratic to get onto a portal.
Total mess with auto
Endless failures
Get better And better -
Not only the iOS app, but the Unifi Hardware , software, firmware , security and infrastructure connections are constantly improving.
I have been recommending, installing and supporting Unifi networking and security ( cameras/cloudkey) ( family/small business)systems for a few years now .
The updates keep improving the quality,security and performance.
:-)
I have been recommending, installing and supporting Unifi networking and security ( cameras/cloudkey) ( family/small business)systems for a few years now .
The updates keep improving the quality,security and performance.
:-)
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Does not load
After updating, the pages do not load. I reported this, and still no response or fix. The usual pattern: UniFi has an update, it doesn’t work, and then they have to constantly make bug fixes; however, this time they have not fixed and has not responded to my request. I need to be able to change WiFi passwords remotely for our work server, which I was always able to do until the update. Very disappointing.
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Great App
You can control everything from the app that you can from the web interface. The UI is great also.
Fake enterprise hardware with even faker support behind them
As an installer I have finally had it with ubiquity. I have been with them almost since the beginning and with there growth and dropping support for some hardware soon after launching and it’s becoming clear they have a concept of a great platform but keep failing with its execution and it’s even worse with there 5g cellular backup devices. I’m going to start recommending new brands to my clients and as the existing deployments develop issues will start migrating them to other platforms. And leave UI to the home users because this company just doesn’t perform or provide support that is required in an enterprise environment
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Nothing Compares!
Nothing compares to UniFi Networking! Easy setup, easy maintenance and stable systems!
NVR suddenly offline
My NVR went offline overnight and now I am completely locked out of my NVR! No obvious way to reconnect. WTH?
Great software for great hardware
Everything just works. I wouldn’t choose any other brand.
Multi WAN Speed test broken
With this latest app update broke the ability to select what WAN port for Speedtest. The previous version allowed you to select what WAN port for Speed test, it will only do a speed test on the primary WAN, not secondary WAN port.
Was ok but now broken
The app works fine is all areas apart from the settings tab, this is completely broken and does not load anything
Missing some basic controls
Basic controls, including the ability to manipulate Wifi Guest versus normal access has been removed. Unfortunately, you now have to access the web interface. For this access.
Notifications are still not working
Notifications are still not working when rules are set. technical support doesn’t provide very good assistance when troubleshooting certain issues, and takes about a week to get an answer to an already produced troubleshooting step. those details can be reviewed by QA to protect the privacy of the issue and not be used as an exploit.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work.
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Trash
Do not buy. Don’t make the mistake I did. They update frequently and is always buggy. Can never get to the console dashboard even with a direct ethernet connection. When it does connect you better work quick because in five minutes it’s going to go offline and it will take another thirty attempts, typing in name, pw, 2fa.
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Perfect for managing network
Great tool for managing UniFi network
App thinks it’s continually connecting
I have a self hosted network controller. I can access it fine in a browser, but the app shows connecting -> “you are directly connected” -> connecting in an infinite loop.
Worse is that it is connected, i can navigate around and use most features.
Plus the feedback in the app doesn’t work (“sorry there was a problem”)
Worse is that it is connected, i can navigate around and use most features.
Plus the feedback in the app doesn’t work (“sorry there was a problem”)
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Great overall, persistent small issues
I really appreciate Ubiquiti’s positioning in the market, filling the gap where prosumer and SMB network offerings lacked from Cisco and others. The feature coverage of this app vs. the “main config plane” - the web console - is consistently solid (90%+ range).
However, far more than implementing more parity, I would love to see persistent UI bugs resolved; none are deal breakers but all add up to a less than flawless experience. Chief among them is the dashboard refresh cadence - every single time for the last four years that i’ve wanted to see the latest -24HR view of bandwidth/latency charts, I have to force close the app to force reload a fresh grab of that data. I exclusively access from local LAN, so there’s no reason I can think of to not stream this data and update graphs live - out at the very least add a “pull down to refresh“ capability. Filtering to the previous hour would be another longstanding missing feature.
One recent regression: launching from a widget in iOS leads to a connection error that is always resolved with force closing + reopening from the app icon itself.
Again, these are admittedly minor but they do add up to a non-trivial amount of accrued annoyance. I’m sure like all Unifi products, the rabid user base has reported these thousands of times prior and it’s simply a matter of prioritization for devs, but please take a week sprint to knock these front-and-center usability issues out - it’d mean a lot!
However, far more than implementing more parity, I would love to see persistent UI bugs resolved; none are deal breakers but all add up to a less than flawless experience. Chief among them is the dashboard refresh cadence - every single time for the last four years that i’ve wanted to see the latest -24HR view of bandwidth/latency charts, I have to force close the app to force reload a fresh grab of that data. I exclusively access from local LAN, so there’s no reason I can think of to not stream this data and update graphs live - out at the very least add a “pull down to refresh“ capability. Filtering to the previous hour would be another longstanding missing feature.
One recent regression: launching from a widget in iOS leads to a connection error that is always resolved with force closing + reopening from the app icon itself.
Again, these are admittedly minor but they do add up to a non-trivial amount of accrued annoyance. I’m sure like all Unifi products, the rabid user base has reported these thousands of times prior and it’s simply a matter of prioritization for devs, but please take a week sprint to knock these front-and-center usability issues out - it’d mean a lot!
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🤦♂️
Broken speedtest Again!!! My god how does this pass QA testing????
having issue connecting
Dream machine is having issues connecting.
Awesome
I’ve run a home network for many years. UniFi kit and this app are just the best. Super easy to install and set up. Loads of options for admin but so easy to run and configure and fault find.
