What about fixing this Dual-WAN mess?
The Dual-WAN feature is marketed in a few of the Cloud Gateway devices. And I bought a couple of different units for a couple of differing situations. The Dual-WAN is troublesome to say the least and it’s a PITA to literally everyone. Look at Reddit and Facebook pages stating… only use failover when load balancing is touted as a feature. Some state..: doesn’t work. And getting either of these scenarios to work is not easy at all and frankly hardly works when you think you got it. UBNT has made other features easier to use, easier to enable or implement, but this one lags behind dramatically in actually working by the 10th or 20th try and why do so many Net-Admins say… just use failover. Seems like some work/six sigma could be focused here. The age of dual WANs is here and I’d hoped that the marketed feature would be a bit more baked before it was rolled out.
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Best visibility for entire IT infrastructure
UniFi has truly changed how quickly we can access our equipment, determine if there is an issue and resolve it if there happens to be one. Very rare if there is.
Terrible Experience
I am using both the Android and iOS. They behave differently. Getting my gear online had me banging my head for hours.
Notifications are still not working
Notifications are still not working when rules are set. technical support doesn’t provide very good assistance when troubleshooting certain issues, and takes about a week to get an answer to an already produced troubleshooting step. those details can be reviewed by QA to protect the privacy of the issue and not be used as an exploit.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work. It’s upsetting to see such a great product because e waste so quickly.
I’d really enjoy seeing this actually work as intended. I’ll fix the reviews when that happens. Something tells me these devs or engineers are the ones retaliating or are responsible for this not working correctly after several patches.
Update: after factory resets and restoring, notifications are still not working. This is getting tiring, these products used to work. It’s upsetting to see such a great product because e waste so quickly.
I’d really enjoy seeing this actually work as intended. I’ll fix the reviews when that happens. Something tells me these devs or engineers are the ones retaliating or are responsible for this not working correctly after several patches.
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Initial review
Relatively easy to set up. Added some hardware. AP it saw and adopted no problem. Added two cameras. One it saw and adopted no problem. The second exact same camera it didn’t see or adopted. Had to reset the switch and it saw the second and adopted. All three devices worked great for two days. After two days the gateway disconnected and would not reconnect. AP continues to work. Cameras did not. Screen on the gateway said to contact Unify support. All it said on my phone is it couldn’t connect. Instead I unplugged and replugged. It started working again. This is used in a 2nd home so I hope Support can get it going if it goes down when no one is here. Would be a long trip to come back to unplug to reset and reset. We’ll see if this continues to happen.
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Amazing Tool!
Great app, thanks to everyone involved in it.
Look at that changelog! 😍
Thank you Unifi dev/app team for the detailed changelog for an app update! I love you for this, and I absolutely love detailed changelogs, it’s like you really know what changed and why it was necessary, and also transparent in saying what changed - which is sooo much better than other devs who release mysterious app updates that only say cutesy cheeky things that mean less than nothing.
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The best Enterprise system out there
I have three of these UniFi systems and i am quite happy with the quality
New update = fail
Updated to latest for iOS and can no longer access my UDM. WTH….
WAN 2 benchmark ne fonctionne pas bien
La mesure du débit de la liaison wan 2 ne fonctionne pas correctement. Lorsqu’on teste la vitesse de la liaison 2 il ne se passe rien et il teste la liaison 1.
Works
It’s fine. Crashes infrequently. Looks slick. Weirdly organised, and not intuitive - particularly after using the legacy (?) Web interface. Also lacks features that can only be found in the web interface. Either call it “Lite”, or sync them up, please. But it’s fine for the basics.
Good products overall
I’d like to see more support for the little guys like myself. I am a novice homeowner that tries to distance myself from SAAS products, I like owning my hardware but at times I need help with network issues. I feel at times I don’t receive the type of support that one should when spending money on a good product.
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UTR usage is painful
This is very painful to use if all you have is the UTR. Too many taps and the authorize screen too erratic to get onto a portal.
Total mess with auto
Endless failures
Get better And better -
Not only the iOS app, but the Unifi Hardware , software, firmware , security and infrastructure connections are constantly improving.
I have been recommending, installing and supporting Unifi networking and security ( cameras/cloudkey) ( family/small business)systems for a few years now .
The updates keep improving the quality,security and performance.
:-)
I have been recommending, installing and supporting Unifi networking and security ( cameras/cloudkey) ( family/small business)systems for a few years now .
The updates keep improving the quality,security and performance.
:-)
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Does not load
After updating, the pages do not load. I reported this, and still no response or fix. The usual pattern: UniFi has an update, it doesn’t work, and then they have to constantly make bug fixes; however, this time they have not fixed and has not responded to my request. I need to be able to change WiFi passwords remotely for our work server, which I was always able to do until the update. Very disappointing.
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Great App
You can control everything from the app that you can from the web interface. The UI is great also.
Fake enterprise hardware with even faker support behind them
As an installer I have finally had it with ubiquity. I have been with them almost since the beginning and with there growth and dropping support for some hardware soon after launching and it’s becoming clear they have a concept of a great platform but keep failing with its execution and it’s even worse with there 5g cellular backup devices. I’m going to start recommending new brands to my clients and as the existing deployments develop issues will start migrating them to other platforms. And leave UI to the home users because this company just doesn’t perform or provide support that is required in an enterprise environment
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Super outil
Très bon outil pour administrer son réseaux. On peut tout faire à distance, ce qui est très pratique. Il y a de très nombreux paramètres réglables. Je ne peux que regretter que les mises à jour régulières changent trop souvent l’UX ce qui oblige à rechercher des fonctionnalités déjà connues.
Nothing Compares!
Nothing compares to UniFi Networking! Easy setup, easy maintenance and stable systems!
