About
This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.
What's New in NinjaOne Assist
1.5.1
June 15, 2026
Various bug fixes
Developer apps
FAQ
How do I create an IT ticket with NinjaOne Assist?
You can easily create a ticket by tapping the option within the app and adding any necessary notes or details to provide your technician with comprehensive information.
Can I access my work computer from my phone using NinjaOne Assist?
Yes, the app allows for secure remote access to your assigned devices, enabling you to operate them from anywhere, whether you're in the office or on the go.
What is the NinjaOne Assist device dashboard?
The device dashboard provides instant access to all devices assigned to you. You can view essential details and check their current statuses with just a few taps.
How does NinjaOne Assist help with collaboration?
The mobile screenshare feature allows you to invite technicians to stream your mobile device's screen, facilitating a more interactive and effective support experience.
How often is NinjaOne Assist updated?
The latest version is 1.4.0, released on March 23, 2026. Updates typically ensure new features and performance improvements.
What devices does NinjaOne Assist support?
NinjaOne Assist is available for iPhone and iPad devices, offering a seamless experience across Apple's mobile ecosystem.
Does NinjaOne Assist have ads?
No, NinjaOne Assist is ad-free, providing an uninterrupted experience for managing your IT support needs.
What is the age rating for NinjaOne Assist?
NinjaOne Assist has an age rating of 4+, making it suitable for a wide range of users.
