Free

Details

  • Released
  • Updated
  • September 16, 2017
  • January 15, 2026

Features

IT Glue screenshot #1 for iPhone
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IT Glue screenshot #8 for iPhone
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About

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

Pinned assets for quick access
Improved barcode and QR scanning
Simplified photo and file uploads
View and edit passwords and configurations
Native mobile functionality integration
Secure sign-in with MFA/SSO
OTP generation
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What users say

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What's New in IT Glue

2.1.0

January 15, 2026

iPad support with a responsive layout

User reviews

It’s ok but…

It could do with an iPad version

Why MyGlue?

Why waste your time, money, and resources developing another app, “MyGlue”, which is basically an exact copy of IT Glue, instead of just focusing on one and making it actually usable?

Improved over being historically poor

For the longest time it seemed like the phone app didn’t have much effort put in to it. Looking things up was a pain or almost impossible. I can finally look up passwords and interface doesn’t glitch or looks it would only load properly on a an ipad.

In 6 years, barely improvement.

Their web app is great. The ability to document anything is great. Their mobile app would serve the MSP space much better if you could do more data entry and photo gathering easier.

While I understand it’s fairly good at retrieving passwords, but documentation is critical in our space. It would be easy to get a tech to drop in some info while on site. There is less success getting them to remember to do it when returning to the office.

Make it easy.
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Major redesign

Finally! The previous interface was just bad and this one is 180° different and looks much better.

Developer apps

User experience

🐞

Reported Bugs

22 issues

Login issues with MFA/TFA

Bug

Face ID/Touch ID not working or forgetting settings

Bug

App logs out frequently and immediately

Bug

Photos not working when adding to documentation

Bug

Cannot view or edit documents

Bug

Interface alignment and display issues on various iPhones

Bug

Buttons/icons hidden on screen

Bug

App crashes at startup

Bug

SSO unusable or in an endless authentication loop

Bug

Cannot copy or reveal one-time auth codes

Bug

Progress on documents gets wiped randomly

Bug

Search function is broken

Bug

Dynamic Island causing issues with navigation

Bug

Screen shrinks to iPhone display on iPad

Bug

Buttons cut off on top of the screen

Bug

Cannot use TouchID to log in anymore

Bug

UI doesn't work well on iPhone 14 Pro

Bug

Cannot edit or add items by scanning serial number

Bug

Web view to full IT Glue mobile site is slow

Bug

iOS auto-fill from password manager not working

Bug

Embedded passwords not accessible

Bug

Only shows passwords, no other documentation

Bug

Requested Features

20 requests

iPad version needed

Feature

More data entry and photo gathering on mobile

Feature

Add documents section to the app

Feature

Remember subdomain and email at login

Feature

Keep session active with PIN/FaceID unlock

Feature

Support for Face ID with SSO

Feature

Password autofilling at login

Feature

View documents in the app

Feature

Integration with iOS passwords

Feature

Auto fill passwords from password manager

Feature

API integrations for links

Feature

Permanently save credentials with Touch ID

Feature

Access to documentation (not just passwords)

Feature

MFA integrated into the app

Feature

Push notifications for MFA

Feature

Edit documents on the fly

Feature

Face ID support

Feature

Trust a specific device for login

Feature

Biometrics valid for longer periods

Feature

Allow editing of documents

Feature

FAQ

What does IT Glue Mobile do?

IT Glue Mobile provides on-the-go access to the IT Glue platform, allowing users to manage IT documentation, view client information, and access sensitive data like passwords and configurations from their mobile devices. It aims to improve efficiency for onsite technicians and service delivery.

What are the key features of IT Glue Mobile?

Key features include pinning frequently accessed assets, improved barcode and QR scanning for faster searches, simplified photo and file uploads, the ability to view and edit passwords and configurations, integration with native mobile functions like click-to-call, and secure sign-in options like Touch ID/Face ID, MFA, and SSO.

Is IT Glue Mobile free to use?

The application requires an IT Glue account to use, indicating that it is part of a subscription-based service. While the mobile app itself may not have a separate cost, access to its functionality is tied to an existing IT Glue subscription.

What are the system requirements for IT Glue Mobile?

To use IT Glue Mobile, you must have an active IT Glue account and a stable internet connection. The description does not specify operating system requirements, but it is designed for mobile devices.

How does IT Glue Mobile help IT technicians?

The app empowers onsite technicians by providing immediate access to all necessary client IT documentation and asset information. Features like pinned assets, faster scanning, and simplified file management help them service clients more efficiently and stay productive in the field.