Autotask LiveMobile

Autotask LiveMobile

by Kaseya International

72 ratings
138 reviews
Free

Details

  • Released
  • Updated
  • February 2, 2011
  • December 4, 2025

Features

Autotask LiveMobile screenshot #1 for iPhone
Autotask LiveMobile screenshot #2 for iPhone
Autotask LiveMobile screenshot #3 for iPhone
Autotask LiveMobile screenshot #4 for iPhone
Autotask LiveMobile screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

Real-time access to service calls, tickets, tasks, and appointments
Mobile time entry for Autotask
Schedule appointments and to-dos on the go
Search account and contact information
Full dashboard experience on mobile
Show original description

What users say

See all reviews

What's New in Autotask LiveMobile

9.2.2

December 4, 2025

Bugs Fix.

User reviews

Notifications?

Agree with all of the negative reviews, but I would just be happy if it had notifications. It’s 2026, for a PSA mobile app to have zero notification capabilities is a real miss, especially for a company with the resources like Kaseya.

App stabilized

I’m no longer having to delete the app and request for fixing something when dev releases new update. One star reviews for complaining about one off features when the app as a whole finally functions well is very useful is simply not helpful.

App functionality

For the amount of money that you spend to use the applications attached with this app for how this app functions is extremely sad. I constantly have to re-add my time re-add my notes redo everything redo everything redo everything again just like that in order for me to save my time so my company can move forward and close the ticket. Can you guys please do something and improve your apps flow. I got full bars in the access as if I have no signal.
Show more

Limited to useless

Used it be OK for checking for any urgent tickets on the go but now flat out can log in due to a server error.

Single sign on?

Where’s the SSO support for Autotask users using Office 365 accounts to sign in?

Developer apps

User experience

🐞

Reported Bugs

6 issues

SSO sign in redirection not working

Bug

App crashes on iPhone X

Bug

Cannot update/enter time entries, or modify tickets

Bug

Cannot hit radio buttons on checklists

Bug

2fa keeps breaking

Bug

Cannot view Open Tickets

Bug

Requested Features

2 requests

Push notifications for Tickets

Feature

Fingerprint access

Feature

FAQ

What does Autotask LiveMobile do?

Autotask LiveMobile provides users of Autotask PSA with mobile access to their work data. It allows for real-time viewing and management of service calls, tickets, tasks, and appointments, as well as time entry and contact information access.

What are the key features of Autotask LiveMobile?

Key features include real-time access to service calls, tickets, tasks, and appointments. Users can also enter their time directly into Autotask from their mobile device, schedule new appointments and to-dos, and search for account and contact information.

Is Autotask LiveMobile free to use?

All Autotask PSA users have free read-only access to their data through LiveMobile without requiring any license activation. However, a LiveMobile license activation is necessary to make updates or changes to Autotask PSA data from the mobile device.

Who is the target audience for Autotask LiveMobile?

This app is designed for Managed Service Providers (MSPs) who are already users of Autotask PSA. It is particularly beneficial for those who need to manage client demands and get work done while away from their desks.

What kind of devices is Autotask LiveMobile compatible with?

The application is designed for mobile devices, providing a full dashboard experience optimized for smaller screens. Specific compatibility details regarding operating systems (iOS/Android) and versions would typically be found on the app store listing.