Autotask LiveMobile vs AutoElevate Notify
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
AutoElevate Notify
This app enables Managed Service Providers to manage end-user privilege requests in real-time. It allows for entering time and ticket information, receiving notifications, and checking request status as part of a larger privilege management system.
- Real-time privilege request management
- End-user privilege elevation
- Time and ticket information entry
- Request notification system
- Status checking
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AutoElevate Notify is part of AutoElevate's Real-Time Privilege Management System which allows Managed Service Providers to elevate end user's privilege requests, enter time and ticket information, receive request notifications, and check status. This app is provided at no charge with the overall AutoElevate system but requires an active account, subscription, and login with AutoElevate.
Screenshots
Verdict
The clearest difference is rating: AutoElevate Notify at 3.0 against Autotask LiveMobile's 1.7. AutoElevate Notify also leads on monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is review sentiment (17% vs 0%) and ratings volume (72 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AutoElevate Notify holds the better App Store score, 3.0 against 1.7. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 72 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 17% of Autotask LiveMobile's written reviews are positive against 0% of AutoElevate Notify's, so the app with the better star average is not the one people write more warmly about.
Autotask LiveMobile ships an update every 2 months, AutoElevate Notify every 6 weeks. The most recent releases landed on September 19, 2026 and August 28, 2026 respectively.
| Parameter | Autotask LiveMobile | AutoElevate Notify |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (72 ratings) | 3.0 (10 ratings) — better |
| Positive reviews | 16.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 72 — better | 10 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 80 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | SuperUser Software, Inc. |
Customer experience
Autotask LiveMobile
AutoElevate Notify
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
AutoElevate Notify
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
AutoElevate Notify
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is AutoElevate Notify free?
Which has better reviews, Autotask LiveMobile or AutoElevate Notify?
Do Autotask LiveMobile or AutoElevate Notify have ads?
Which is updated more often, Autotask LiveMobile or AutoElevate Notify?
Other comparisons
