Autotask LiveMobile vs Ingram Micro Xvantage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
Ingram Micro Xvantage
Manage your business on the go with this app. Track orders, view stock, convert quotes to orders, and find products using text or voice search. Seamlessly combine hardware and cloud purchases.
- Order and quote management
- Voice and text product search
- Real-time stock availability
- Shipment tracking
- Quote to order conversion
- Personalized product suggestions
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Take your business on the go with the award-winning Ingram Micro Xvantage™ mobile app. Whether you're checking and tracking order status, viewing product stock availability, converting quotes to orders or simply approving orders, the app keeps you connected—anytime, from anywhere. Manage orders and quotes – View, track and take action on quotes and orders with ease. Search smarter – Use text, voice and filtering to quickly find products and view stock availability. Shop seamlessly – Combine hardware and cloud purchases in one experience. Get personalized picks – Instantly access Top Picks and Buy It Again suggestions. Track shipments – View order details, shipping updates and real-time ETAs. Convert quotes to orders – Quickly turn activated quotes into purchases. Download the app and keep your business moving.
Screenshots
Verdict
The clearest difference is rating: Ingram Micro Xvantage at 4.3 against Autotask LiveMobile's 1.7. Ingram Micro Xvantage also leads on monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 2 months). Autotask LiveMobile's advantage is ratings volume (72 vs 7) and iOS requirement (12.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ingram Micro Xvantage holds the better App Store score, 4.3 against 1.7. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 72 ratings behind it against 7, so its average is the more settled of the two. Written reviews split almost evenly too, at 17% and 17% positive.
Autotask LiveMobile ships an update every 2 months, Ingram Micro Xvantage every 3 weeks. The most recent releases landed on September 19, 2026 and September 8, 2026 respectively.
| Parameter | Autotask LiveMobile | Ingram Micro Xvantage |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (72 ratings) | 4.3 (7 ratings) — better |
| Positive reviews | 16.7% of reviews | 16.7% of reviews |
| Number of ratings | 72 — better | 7 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 80 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | Ingram Micro Distribution |
Customer experience
Autotask LiveMobile
Ingram Micro Xvantage
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
Ingram Micro Xvantage
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
Ingram Micro Xvantage
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is Ingram Micro Xvantage free?
Which has better reviews, Autotask LiveMobile or Ingram Micro Xvantage?
Do Autotask LiveMobile or Ingram Micro Xvantage have ads?
Which is updated more often, Autotask LiveMobile or Ingram Micro Xvantage?
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