Autotask LiveMobile vs Pax8
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
Pax8
This business app provides MSPs with instant access to essential data and tools for managing their operations on the go. It allows users to track metrics, manage subscriptions, and address client needs efficiently, helping to streamline operations and foster business growth.
- Real-time metric tracking
- Subscription management
- Client needs management
- Streamlined operations
- Business growth tools
- Mobile business management
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The Pax8 Mobile App – your business at your fingertips, anytime, anywhere. Built specifically for MSPs, this powerful app provides instant access to essential data and tools that help you manage and support your business no matter where you are. Whether you need to track real-time metrics, manage subscriptions, or address client needs, the Pax8 app keeps you connected. With new features continually rolling out, you can boost efficiency, streamline operations, and grow your business directly from your mobile device. Download now to experience seamless business management on the go!
Screenshots
Verdict
The clearest difference is review sentiment: Pax8 at 100% against Autotask LiveMobile's 17%. Pax8 also leads on rating (5.0 vs 1.7) and monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is ratings volume (72 vs 9) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pax8 holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 72 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 17% of Autotask LiveMobile's written reviews are positive against 100% of Pax8's.
Autotask LiveMobile ships an update every 2 months, Pax8 monthly. The most recent releases landed on September 19, 2026 and September 8, 2026 respectively.
| Parameter | Autotask LiveMobile | Pax8 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (72 ratings) | 5.0 (9 ratings) — better |
| Positive reviews | 16.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 72 — better | 9 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 80 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | Pax8, Inc. |
Customer experience
Autotask LiveMobile
Pax8
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
Pax8
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
Pax8
No in-app purchases
