ConnectWise Mobile vs AutoElevate Notify
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
AutoElevate Notify
This app enables Managed Service Providers to manage end-user privilege requests in real-time. It allows for entering time and ticket information, receiving notifications, and checking request status as part of a larger privilege management system.
- Real-time privilege request management
- End-user privilege elevation
- Time and ticket information entry
- Request notification system
- Status checking
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AutoElevate Notify is part of AutoElevate's Real-Time Privilege Management System which allows Managed Service Providers to elevate end user's privilege requests, enter time and ticket information, receive request notifications, and check status. This app is provided at no charge with the overall AutoElevate system but requires an active account, subscription, and login with AutoElevate.
Screenshots
Verdict
The clearest difference is rating: ConnectWise Mobile at 3.9 against AutoElevate Notify's 3.0. ConnectWise Mobile also leads on ratings volume (3.3K vs 10). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile holds the better App Store score, 3.9 against 3.0. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 7% of ConnectWise Mobile's written reviews are positive against 0% of AutoElevate Notify's.
ConnectWise Mobile ships an update every 2 months, AutoElevate Notify every 6 weeks. The most recent releases landed on September 22, 2026 and August 28, 2026 respectively.
| Parameter | ConnectWise Mobile | AutoElevate Notify |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (3.3K ratings) — better | 3.0 (10 ratings) |
| Positive reviews | 7.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 3.3K — better | 10 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 51 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | ConnectWise | SuperUser Software, Inc. |
Customer experience
ConnectWise Mobile
AutoElevate Notify
Bugs and requests
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
AutoElevate Notify
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ConnectWise Mobile
No in-app purchases
AutoElevate Notify
No in-app purchases
Questions
Is ConnectWise Mobile free?
Is AutoElevate Notify free?
Which has better reviews, ConnectWise Mobile or AutoElevate Notify?
Do ConnectWise Mobile or AutoElevate Notify have ads?
Which is updated more often, ConnectWise Mobile or AutoElevate Notify?
Other comparisons
